Kodi Cockerham
Fredericksburg,VA
Summary
Driven professional with a proven track record at Cutalong at Lake Anna, enhancing team performance and optimizing operations. Expert in tournament management and excels in networking and relationship building. Demonstrated ability to exceed customer expectations and maintain up-to-date industry knowledge, contributing to significant improvements in service delivery and sales performance.
Overview
4
4
years of professional experience
Work History
Assistant Golf Professional
Cutalong at Lake Anna
03.2022 - Current
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Maintained up-to-date knowledge of industry trends through continuous professional development opportunities such as conferences or workshops.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
Front Service Clerk
Publix Grocery Store
01.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
Associate of Science - Business Administration
Germanna Community College
Locust Dale, VA12.2024
High School Diploma -
Chancellor High School
Fredericksburg, VA05.2021
Skills
- Golf cart management
- Handicap system understanding
- Scoring
- Regripping
- Tournament management
- Team player attitude
- Networking and relationship building
- Attention to Detail
Timeline
Assistant Golf Professional
Cutalong at Lake Anna
03.2022 - Current
Front Service Clerk
Publix Grocery Store
01.2021 - 08.2021
Associate of Science - Business Administration
Germanna Community College
High School Diploma -
Chancellor High School
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