Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kodi Kuhlmann

Independence,United States

Summary

Results-driven Operations Manager with 4 years of leadership experience specializing in outbound logistics and warehouse operations. Proven expertise in driving operational efficiencies, enhancing team collaboration, and delivering targeted results. Adept at adapting to dynamic business needs and leveraging strong problem-solving and critical thinking skills to ensure seamless execution of daily activities. Recognized for fostering a culture of continuous improvement and operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Outbound Operations Manager

Chewy
08.2023 - Current
  • Participated in process improvement projects, specifically the new crunchy treat process, owning the development and implementation of the process at MCI1 decreasing damage concession rate of crunchy treat products by 65.8% and overall damage concessions by 29%.
  • Partnered with HR and learning teams to enhance team member experiences, resulting in significant reductions in attrition including shift-level attrition (41.67%), department-level attrition (33.63% YoY), and building-level attrition (38.93% YoY).
  • Successfully improved TME through updating the site’s Voluntary Time Off process, leading to a 42% reduction in incorrect Unpaid Time Off balance adjustments, adjusting shifts onboarding and engagement procedures to improve team member engagement and retention, and actively contributed to the Engagement Committee, driving initiatives to strengthen team member satisfaction and commitment.

Operations Manager

Amazon
09.2022 - 08.2023
  • Proven track record of improving KPI's including safety, cost, and quality metrics across departments through deep diving the inputs, development of the team, and implementing new processes including amnesty sweeps, SIMBA audits,
  • As the PCF and OB Safety SME, led the site to achieve the #1 safety ranking in the region (Q1 2023) through actions including enforcing a job rotation based on ergonomic risks, creating and implementing a new SIMBA audit, and developing actions to improve late reporting.
  • Achieved a 60.4% year-over-year improvement in Recordable Incident Rate (RIR), reducing it to 2.84, reduced average weekly incidents by 54.4%, decreased building injuries by 28%, and improved late reporting rates from 68% to 24%.
  • As a PCF OM, notably improved productivity time (8.7%), unknown idle time (28.5%), quality (7%), FAST Starts (17%), takt time (11.5%), units per tote (33.8%), and the indirect roster size (32%).
  • As an OB OM, notably improved FHN TPH (5.11%), Singles UPH (10.6%), Sort (8.4%), Chuting (10.07%), and SP/SPP (2.11%), as well as both PPMIX misses (98%) & PPMIX DPMO (97%),





Area Manager

Amazon
06.2020 - 09.2022
  • Led and developed labor share training plan between PCF and IB departments, overseeing the training of 215 associates and providing over 17,152 hours resulting in over 2.66 million units processed (13.66% of total units processed) during the2021 Peak Season
  • Created and oversaw the implementation of ladder shelves to the standard associate ladder in order to improve associate experience and safety. In the1st full year of implementation, there was just 1 recordable ladder injury, a 98% favorable associate satisfaction rating, an increase in productivity by16.5%, and a small increase in quality resulting in an estimated total of442 hours saved weekly ($13,263 saved weekly)
  • Promoted twice since starting at Amazon October 2021 and September 2022

Education

Master’s degree - Mathematics

University of Missouri-Kansas City
05-2020

Bachelor of Science - BS - Mathematics

Rockhurst University
05-2018

Associate of Arts And Sciences - AAS - Mathematics

Southwestern Illinois College
05-2016

Skills

  • Cross-functional team collaboration
  • Performance optimization
  • Warehouse management systems (WMS)
  • Problem-solving and critical thinking

Certification

  • Certified ScrumMaster (CSM)

Timeline

Outbound Operations Manager

Chewy
08.2023 - Current

Operations Manager

Amazon
09.2022 - 08.2023

Area Manager

Amazon
06.2020 - 09.2022

Master’s degree - Mathematics

University of Missouri-Kansas City

Bachelor of Science - BS - Mathematics

Rockhurst University

Associate of Arts And Sciences - AAS - Mathematics

Southwestern Illinois College

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Kodi Kuhlmann