Kodi Moore
Elko New Market,MN
Summary
I am results-driven with extensive experience at Aldi Grocery, excelling in team leadership, cash handling, ability to foster positive relationships, resolve conflicts, and enhancing team performance. Recognized for training new hires and implementing effective problem-solving strategies to boost customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Leader
Aldi Grocery
03.2023 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between employees to maintain positive and productive work environments.
Assistant Manager
Dominos's Pizza
08.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Seasonal Worker
Target
10.2021 - 02.2022
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Store Associate
McDonald's Restaurant
08.2020 - 10.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Education
High School Diploma -
School of Environmental Studies
Apple Valley MN05-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Flexible schedule
- Creative problem solving
- Multitasking Abilities
- Time management
- Team collaboration and leadership
- Relationship building
- Training assistance
Timeline
Shift Leader
Aldi Grocery
03.2023 - 01.2025
Assistant Manager
Dominos's Pizza
08.2022 - 03.2023
Seasonal Worker
Target
10.2021 - 02.2022
Store Associate
McDonald's Restaurant
08.2020 - 10.2021
High School Diploma -
School of Environmental Studies
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