I began working as a Lifeguard for the YMCA. I have upkept my Lifeguard certification for 3 years. I am very work oriented, and I enjoy keeping myself busy. I also like to help out in anyway I can. I worked at both outdoor and indoor pools. Over the winter I worked quite often, with both opening and closing shifts. I was responsible for keeping the pool clean as well as checking chemicals. I moved myself into a managerial position the summer following the year I was hired.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Manager
Parkersburg YMCA
1920 Park Ave, Parkersburg, WV 26101
05.2022 - Current
I have managed City Park Pool in Parkersburg, WV for two years. I started as a Assistant Manager in 2022 and moved to Co-Manager in 2023.
Oversaw and managed lifeguard staff by monitoring attendance and performance.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
Adjusted pool chemical balance to maintain general water cleanliness.
Developed lifeguard deck rotational system to monitor pools.
Planned, coordinated and promoted aquatics programs to optimize water safety.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Trained and evaluated team members to meet departmental standards and goals.
Cultivated strong relationships with customers to build loyalty and repeat business.
Responsible for counting money, filling out tax forms, and depositing the money to the bank every work day.
Lifeguard
Parkersburg YMCA
1800 30th St, Parkersburg, WV 26101
05.2021 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Educated patrons on safety protocols and enforced safety rules.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Responded to patron incidents in professional and timely manner.
Sampled pool water to check chemical levels prior to starting swimming instruction.
Recorded daily activity logs and incident reports for tracking purposes.