Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kodi Shuff

Indianola,IA

Summary

Patient-oriented clinical coordinator adept at performing staff scheduling, inventorying and ensuring patient care treatment protocols are followed. Organized and coordinated with a strong reputation for maintaining high levels of patient satisfaction. Skilled the field. Experienced clinical coordinator adept at overseeing and optimizing clinical operations. Demonstrated proficiency in coordinating schedules, managing resources, and ensuring compliance with regulatory standards. Skilled in fostering teamwork and communication among healthcare professionals to deliver high-quality patient care.

Experienced Fraud Analyst with keen understanding of financial systems, data analysis and regulatory requirements. Strong ability to identify suspicious activities, conduct thorough investigations, and implement fraud prevention measures. Have effectively reduced instances of fraudulent activity in previous roles by improving internal controls and processes. Commended for analytical skills, problem-solving abilities, and deep knowledge of risk management principles.

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Overview

8
8
years of professional experience

Work History

Clinical Coordinator

REM Iowa Community Service
West Des Moines, IA
11.2024 - Current
  • Participated in the recruitment process for new employees by conducting interviews and making hiring decisions.
  • Coordinated patient referrals to appropriate medical facilities and practitioners.
  • Conducted patient assessments to evaluate needs and develop individualized plans of care.
  • Maintained detailed records of patient progress and outcomes.
  • Collaborated with healthcare professionals to develop treatment plans for patients.
  • Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
  • Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.

Service Coordinator Supervisor

Optimae Life Services
Indianola, IA
10.2023 - 08.2024
  • Ensured compliance with established safety standards in the workplace.
  • Participated in internal audits of services department operations and documented findings.
  • Evaluated employee performance and provided feedback for further improvement.
  • Maintained accurate records of all service requests, work orders, invoices.
  • Performed quality assurance checks to ensure that services were delivered as per industry standards.
  • Supervised and trained service staff on customer service policies and procedures.

Fraud and Risk Analyst

Wells Fargo
West Des Moines, IA
03.2022 - 10.2023
  • Assisted in developing policies, procedures, and protocols to prevent fraud and protect company assets.
  • Analyzed and monitored customer accounts for suspicious or fraudulent activity.
  • Monitored systems logs for unusual behavior that may indicate attempted or successful attempts at unauthorized access.
  • Investigated and reported on potential fraud cases.
  • Provided regular reports on identified trends in fraud cases.
  • Created detailed documentation outlining processes used during investigations into suspected fraudulent activities.
  • Performed background checks on new customers to detect any potential risks associated with them.

Account Resolution Specialist

Wells Fargo
West Des Moines, IA
08.2021 - 03.2022
  • Maintained accurate records of all customer interactions and updated the database accordingly.
  • Processed payments from customers for outstanding accounts receivable balances.
  • Collaborated with other departments on escalated cases involving complex issues.
  • Monitored accounts to identify any additional delinquencies or changes in status.
  • Provided superior customer service through effective communication skills.
  • Negotiated payment plans with customers to satisfy delinquent accounts.

Certified Nursing Restorative Aide

Carlisle nursing and rehab
Carlisle, IA
02.2020 - 06.2021
  • Kept accurate records of patient data including vital signs, medications administered, treatments received.
  • Organized recreational activities that helped promote cognitive stimulation in elderly patients suffering from dementia or Alzheimer's disease.
  • Maintained a safe environment for all residents by following safety protocols and regulations at all times.
  • Conducted assessments of basic functional abilities such as mobility, transfers, balance, and coordination using standardized tests when necessary.
  • Participated in team meetings to discuss resident health status updates and plan further interventions if necessary.
  • Monitored patients' progress and reported any changes to the nursing staff.

Certified Nursing Assistant

Westview Care Center
Indianola , IA
03.2017 - 03.2019
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed patients for any changes in their physical or mental condition.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Responded quickly to emergency situations involving sudden illness or injury.

Education

Nursing Education

South Western Community Collage
Creston, IA
07-2017

High School Diploma -

Indianola High School
Indianola, IA
05-2017

Skills

  • Policy development
  • Regulatory compliance
  • Clinical coordination
  • Quality assurance
  • Fraud analysis
  • Unit leadership
  • Computerized charting
  • Rehabilitation services
  • Staff scheduling
  • Clinical instruction
  • Clinical documentation
  • Clinical leadership
  • Healthcare systems
  • Case management
  • Direct patient care
  • HIPAA compliant

Timeline

Clinical Coordinator

REM Iowa Community Service
11.2024 - Current

Service Coordinator Supervisor

Optimae Life Services
10.2023 - 08.2024

Fraud and Risk Analyst

Wells Fargo
03.2022 - 10.2023

Account Resolution Specialist

Wells Fargo
08.2021 - 03.2022

Certified Nursing Restorative Aide

Carlisle nursing and rehab
02.2020 - 06.2021

Certified Nursing Assistant

Westview Care Center
03.2017 - 03.2019

Nursing Education

South Western Community Collage

High School Diploma -

Indianola High School