Motivated professional with extensive experience in customer service, sales and administrative tasks. Management Experienced professional with a proven track record of creating a safe and welcoming environment for customers, resulting in a significant increase in loyal customers and revenue. Strong leadership skills, analytical thinking, and problem-solving abilities. Seeking an opportunity to leverage my expertise in managing teams and driving business growth.
Hi, I’m
Kodiak Oak
Coeur d'Alene,ID
Summary
Overview
10
years of professional experience
Work History
SBJ LLC
Administration
06.2022 - Current
Job overview
- Streamlined work processes by implementing efficient organizational strategies and time management techniques.
- Increased customer satisfaction by providing timely and professional responses for in store customers on product knowledge
- Promoted a positive work environment through proactive by developing and implement employee training programs to enhance skills and productivity
Serenity
Power of Choice Facilitator
11.2016 - 05.2022
Job overview
- Provided in-home care and services to clients, logging their daily food, medication intake, and physical activities
- Trained other caregivers for each client's daily care and activities
- Facilitate opportunities for clients on the power of making choices and taking control of their own lives
- Create personalized care plans for clients based on their individual needs and goals.
Pumper, Goodnight Midstream LLC
08.2014 - 06.2016
Job overview
- Two-week hitches, traveling from WA to ND
- Keep the station organized and clean, while holding myresponsibilities a 2-man crew, to fix broken pumps, check pressuregauges
- At the end of the shifts, I filled out reports and did paperworkwith Microsoft Excel and word
- Develop and implement preventative maintenanceprocedures for pumps and equipment
FIRST INTERNATIONAL BANK & TRUST
Bank Teller/Customer Service Sales Representative
01.2014 - 07.2014
Job overview
- I meticulously entered customer transactions into onlinebanking software
- Provided assertive one-on-one financial assistance for bothpersonal and business accounts
- Develop and maintain a thorough knowledge of bankproducts and services to effectively cross-sell to customers
- Effectively handle and resolve customer inquiries andcomplaints to ensure customer satisfaction and maintain apositive reputation for the bank.
Education
Grand Canyon University
Bachelor's degree from Business Administration
University Overview
North Idaho College
EMT Course
01.2012
University Overview
Coeur D'Alene High School
High school diploma
2010
University Overview
Skills
- Work motivation
- Administrative Support
- Staff Management
- Data Evaluation
- Attention to detail
- Customer service
- Business Administration
- Records Management Systems
- Training and Development
- Schedule Management
- Project Management
- Caregiving
- Meal Preparation
- Home Care
- Alzheimer's/Dementia Care
- Drywall
- Senior Care
- Medication Administration
- Vital Signs
- Cleaning Experience
- Typing
- Memory Care
- Administrative assistant/receptionist
- Reliability
- Construction safety
Timeline
Administration
SBJ LLC
06.2022 - Current
Power of Choice Facilitator
Serenity
11.2016 - 05.2022
Pumper, Goodnight Midstream LLC
08.2014 - 06.2016
Bank Teller/Customer Service Sales Representative
FIRST INTERNATIONAL BANK & TRUST
01.2014 - 07.2014
Grand Canyon University
Bachelor's degree from Business Administration
North Idaho College
EMT Course
Coeur D'Alene High School
High school diploma
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