Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Activities
Timeline
Generic

Kodichimma Nwodo

San Antonio,TX

Summary

As a highly qualified customer service and management expert with five years of experience and as a general lines Insurance agent, I bring a proven track record of excellent service, customer satisfaction, and a positive attitude to the workplace. I am seeking employment with a company where my skills and experience can be effectively utilized to enhance customer satisfaction and meet the needs of both staff and residents, ensuring a high level of overall satisfaction.

Self-motivated, hardworking, and Persistent performer Possesses a strong work ethic. Puts forth the effort necessary to get the job done. Excellent communication and interpersonal skills. Quickly and easily establishes a rapport with individuals of various backgrounds, cultures, and professional levels. Work well in fast-paced and high-pressure environments. Able and willing to take on additional responsibilities as needed. Outstanding organizational skills. Prioritizes, handles, and completes assignments with attention to relevant details.

Overview

7
7
years of professional experience

Work History

Licensed Medicare Sales Agent

Kaiser Permanente
San Antonio, TX
10.2024 - Current
  • Educated prospective and existing members on Medicare Advantage plans, benefits, and enrollment options in compliance with CMS guidelines

Marketing Intern, Communications, and Graphic Design

H-E-B Corporate Headquarters
01.2024 - 12.2025
  • Collaborated with marketing and communications teams to create internal and external communication materials
  • Designed graphics and multimedia content using Adobe Creative Suite
  • Managed content for the internal intranet and website with practical knowledge of WordPress
  • Participated in planning and executing company events and marketing campaigns
  • Crafted targeted messages and gathered insights from various departments
  • Applied SEO, HTML, and CSS to enhance the company’s online presence
  • This experience developed my proficiency in graphic design, content management, and communication, preparing me to contribute effectively to any organization

Location Manager

Taco Cabana
San Antonio, TX
03.2021 - 08.2022
  • Ensure the safety and satisfaction of the staff and customers by inspecting the facility, analyzing issues, and taking action to reported unsafe conditions as the Location Manager

Assistant Manager

Steak n’ Shake
San Antonio, TX
09.2021 - 07.2022
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Assigned work and monitored performance of project personnel.

Assistant Manager

UTSA café
San Antonio, TX
02.2019 - 01.2021
  • Provided excellent customer service and effectively communicated with staff and customers for the best overall productivity of the company

Education

Master of Business Administration -

The University of Texas at San Antonio
San Antonio, TX
05.2025

Bachelor of Business Administration -

The University of Texas at San Antonio
San Antonio, TX
05.2023

Skills

  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office PowerPoint
  • Microsoft Outlook
  • Windows OS
  • MAC
  • Project Management
  • Problem-Solving
  • Strategic Planning
  • Effective Communication
  • Team Building
  • Critical Thinking
  • Ethical Awareness
  • Time Management
  • Leadership
  • Data Analysis
  • Administrative Skills
  • Research Skills

Volunteer Experience

  • UTSA Public Health Task Force, Volunteered to ensure the health and safety of the university community and to minimize the pandemic’s effect of academic progress of the students.
  • Interprofessional Health Society, Conducted drives such as the Share-To-Care Relief Drive gathering donations like dental hygiene products, clothing, water, snacks & food, and covid-19 relief packages.
  • Habitat for Humanity, Volunteered building homes, raising funds, and feeding the hungry.
  • SAM Ministries, Communications and Graphic Design Volunteer, Develop internal and external communication materials to support the organization's mission. Utilize Adobe Creative Suite for graphic design projects and video editing for promotional content. Manage and update the organization's website using WordPress and ensure SEO best practices. Collaborate with various teams to craft messages that resonate with different stakeholders.

Activities

  • African Student Association, Co Assistant Fundraising Chair, 2019-2020, Organized multiple fundraising events for the organizations.
  • African Student Association, Co Events Chair, 2018-2019, Organized events that promoted the success of black accountants in the UTSA and San Antonio area.
  • Shadowing Experience, H-E-B Corporate Headquarters, Marketing intern, Communications, and Graphic Design, Collaborated with marketing and communications teams to create internal and external communication materials. Designed graphics and multimedia content using Adobe Creative Suite. Managed content for the internal intranet and website with practical knowledge of WordPress. Participated in planning and executing company events and marketing campaigns. Crafted targeted messages and gathered insights from various departments. Applied SEO, HTML, and CSS to enhance the company’s online presence.
  • Business Immersion, Selected as one of 20 students from the UTSA student body for a prestigious business immersion trip in Germany. During this study abroad program, I had the opportunity to learn from and engage with multiple leading businesses, including Fraport, Celanese, Flix, Babbel, Wolt, SoundCloud, the BMW Motorcycle Plant, and SumUp. This experience provided invaluable insights into various business operations, project management, and innovative practices across different industries, enhancing my understanding of global business dynamics and enriching my professional and academic development., 2024

Timeline

Licensed Medicare Sales Agent

Kaiser Permanente
10.2024 - Current

Marketing Intern, Communications, and Graphic Design

H-E-B Corporate Headquarters
01.2024 - 12.2025

Assistant Manager

Steak n’ Shake
09.2021 - 07.2022

Location Manager

Taco Cabana
03.2021 - 08.2022

Assistant Manager

UTSA café
02.2019 - 01.2021

Master of Business Administration -

The University of Texas at San Antonio

Bachelor of Business Administration -

The University of Texas at San Antonio
Kodichimma Nwodo