Summary
Overview
Work History
Education
Skills
Customer Experience
Leadership Skills
Accomplishments
Key Competencies - Operational Improvements
Financial Performance
Why I Want The Job
Availability And Logistics
References
References
Timeline
Generic

Kodie Gaebel

Oswego,NY

Summary

  • Results-driven Management candidate with 15+ years in fast food, 2 years of assistant management, 7 months of acting RGM , driving sales growth, improving operational efficiency, and leading high-performing teams. Proven track record of success in:

Dynamic professional with a strong track record in leadership and operational strategy. Known for exceptional team leadership and conflict resolution skills, consistently achieving high productivity and efficiency in task completion. A committed customer service representative who excels in communication and fostering client relationships, dedicated to enhancing customer satisfaction and contributing to overall company success. Demonstrates a proactive approach to challenges while maintaining a positive attitude and a strong work ethic.

Overview

5
5
years of professional experience

Work History

Assistant Manager

KFC
01.2021 - 12.2025
  • Successfully completed all required training programs
  • Demonstrated ability to run the store independently
  • Managed inventory, labor costs, and customer satisfaction
  • Developed and implemented business growth strategies
  • Conducted market research and analyzed competitor trends

Education

Business Administration -

ServSafe Certified

OSHA Certified

High School Diploma -

Certified Restaurant Manager ( CRM )
01-2011

Skills

  • Operational Skills in Inventory Oversight
  • Labor cost reduction
  • Customer satisfaction enhancement
  • Leadership skills
  • Motivating and leading high-performing teams
  • Operational Business Understanding
  • Financial analysis
  • Strategic thinking
  • Budgeting expertise
  • Technical skills in POS systems
  • Inventory management software

Customer Experience

  • Customer Loyalty Programs - Developed rewards program, increasing customer retention by 18%, Drives loyalty, retains customers, Increased customer retention, positive reviews, Develop rewards program, conduct customer feedback analysis, and implement loyalty strategies
  • Enhanced Customer Service Standards - Implemented employee training, improving customer satisfaction, Enhances customer experience, drives loyalty, Increased customer retention, positive reviews

Leadership Skills

  • Strategic Planning and Execution - Developed business growth strategies, Drives growth, improves profitability, Increased revenue, improved competitiveness, Conduct market research, analyze customer data, and develop strategic plans
  • Team Building and Development - Mentored employees, promoting, Enhances employee skills, boosts morale, Improved productivity, reduced turnover, Develop training programs, conduct employee feedback analysis, and implement development strategies

Accomplishments

  • Increased sales by 15% through effective marketing strategies
  • Reduced labor costs by 10% through efficient scheduling
  • Improved customer satisfaction ratings by 20%
  • Implemented successful employee recognition programs
  • Developed and launched new product offerings

Key Competencies - Operational Improvements

  • Sales Growth Strategies - Implemented targeted marketing campaigns, resulting in 15% sales increase, Drives revenue growth, expands customer base, Increased sales, improved market share, Conduct market research, analyze customer data, and develop targeted promotions
  • Inventory Management Optimization - Reduced inventory costs by 10% through efficient ordering and stocking, Minimizes waste, reduces costs, Cost savings, improved inventory control, Analyze sales data, optimize ordering, and implement inventory management software
  • Labor Cost Reduction Plans, Implemented flexible scheduling, reducing labor costs by 12%, Optimizes labor usage, reduces costs, Cost savings, improved productivity, Analyze labor usage, implement flexible scheduling, and optimize staffing levels
  • Customer Satisfaction Enhancement - Improved customer satisfaction ratings by 20% through employee training, Enhances customer experience, drives loyalty, Increased customer retention, positive reviews, Develop employee training programs, conduct customer feedback analysis, and implement service standards
  • Employee Engagement and Retention - Developed recognition programs, reducing turnover by 15%, Boosts morale, reduces turnover, Improved productivity, reduced recruitment costs, Develop recognition programs, conduct employee feedback analysis, and implement retention strategies

Financial Performance

  • Revenue Increase Proposals - Identified new sales channels, resulting in 10% revenue growth, Expands revenue streams, drives growth, Increased revenue, improved profitability, Conduct market research, analyze customer data, and develop new sales channels
  • Expense Reduction Initiatives - Reduced energy costs by 15% through efficient equipment use, Minimizes waste, reduces costs, Cost savings, improved sustainability, Analyze energy usage, implement efficient equipment, and optimize energy consumption
  • Profit Margin Improvement Plans - Improved profit margin by 12% through pricing optimization, Optimizes pricing, drives profitability, Increased revenue, improved competitiveness, Analyze pricing data, optimize pricing, and implement pricing strategies

Why I Want The Job

As a seasoned retail professional, I am eager to take on a management position at Wendy's. I am confident that my skills, experience, and passion for the industry make me an ideal candidate for this role. I am excited about the opportunity to drive business growth, improve operational efficiency, and lead a high-performing team at Wendy's.

Availability And Logistics

I am available to start immediately.

References

Available upon request.

References

References available upon request.

Timeline

Assistant Manager

KFC
01.2021 - 12.2025

Business Administration -

ServSafe Certified

OSHA Certified

High School Diploma -

Certified Restaurant Manager ( CRM )
Kodie Gaebel