KODILI EZE
Business Analyst
Far Rockaway,NY
Summary
Results-driven Business Analyst skilled in leading cross-functional teams for process innovations and e-commerce
solutions. Expert in strategic planning, strong communication, and task prioritization, ensuring seamless project
execution and organizational growth. Committed to delivering impactful insights and driving business success, I aim to
bring my expertise and collaborative approach to empower your company's growth and achieve exceptional results.
Overview
11
11
years of professional experience
Work History
Business Analyst
Blacktech Hub
, Canada
11.2022 - 07.2023
- Analyzed and identified key bottlenecks in the supply chain process, resulting in a 15% reduction in product delivery time
- Utilized data analysis techniques in collaboration with cross-functional teams to identify and analyze cost- saving opportunities within operations, leading to the implementation of efficiency measures that reduced expenses by 8%
- Collaborated with cross-functional teams to develop and implement a new project management system, resulting in a 20% increase in project completion rate
- Created detailed presentations summarizing market research findings, enabling senior management to make informed decisions on new product development, resulting in a 10% increase in market share
- Conducted in-depth data analysis of sales trends and customer behavior, identifying key drivers that contributed to a 15% increase in revenue.
Process Analyst
Omiti Engineering FZE
Lagos
06.2016 - 03.2020
- Identified and analyzed the SWOT limitations of current processes, leading to the development of strategic recommendations that increased productivity by 15%
- Developed and implemented innovative business analysis methodologies for upcoming projects, resulting in a more streamlined process design and improved efficiency
- Collaborated with cross-functional teams to gather data and conducted comprehensive market research, resulting in the identification of new growth opportunities and an estimated revenue increase of $500K
- Conducted comprehensive audits of transactions and account actions, ensuring compliance with state and federal regulations with an accuracy rate of 98%
- Identified areas of non-compliance through in-depth analysis and implemented corrective measures, resulting in a 15% decrease in regulatory violations
- Collaborated with cross-functional teams to develop and implement standardized processes for transactional compliance, leading to a 20% improvement in efficiency.
Product Owner/Sales Business Development Officer
Diamond Bank PLC
Lekki, Lagos
05.2012 - 05.2016
Education
Bachelor of Science - Geography and Regional Planning
University of Benin
Scrum Master Accredited Certification - undefined
Business Analysis Course - undefined
Certified Business Analysis Professional (CBAP) | In view Scrum Fundamentals Certified - undefined
SAFe Scrum Master Course (5.1 - undefined
Agile Scrum Master Course - undefined
Customer Service Excellence Foundation - undefined
Basic Accounting - undefined
undefined
Skills
Requirement Gathering and Documentationundefined
Accomplishments
- Diamond Bank PLC, Lekki, Lagos
- Implemented a comprehensive training program for the sales team, equipping them with the necessary knowledge and skills to effectively upsell products and services, leading to a 20% improvement in upselling success rate
- Conducted in-depth market research to identify customer pain points and develop targeted product offerings, resulting in a 15% increase in upsell opportunities and a 10% growth in overall sales
- Collaborated with cross-functional teams to analyze customer data and trends, identifying key areas for product enhancements that resulted in a 25% increase in customer satisfaction and repeat business
- Recommended strategic improvements to products and services based on customer feedback, leading to a 10% increase in sales revenue and a 5% improvement in product quality
- Collaborated with cross-functional teams to implement changes based on customer feedback, resulting in a decrease in product return rates and an increase of 25% in repeat customers
- Relayed valuable customer feedback to marketing teams, resulting in a 20% increase in customer satisfaction ratings and a 15% decrease in customer complaints.
Timeline
Business Analyst
Blacktech Hub
11.2022 - 07.2023
Process Analyst
Omiti Engineering FZE
06.2016 - 03.2020
Product Owner/Sales Business Development Officer
Diamond Bank PLC
05.2012 - 05.2016
Bachelor of Science - Geography and Regional Planning
University of Benin
Scrum Master Accredited Certification - undefined
Business Analysis Course - undefined
Certified Business Analysis Professional (CBAP) | In view Scrum Fundamentals Certified - undefined
SAFe Scrum Master Course (5.1 - undefined
Agile Scrum Master Course - undefined
Customer Service Excellence Foundation - undefined
Basic Accounting - undefined
undefined
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