Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Cashier

Kodin West

Galion,OH

Summary

Dynamic and dedicated professional with extensive customer service experience. Proven ability to resolve complex issues and enhance customer satisfaction through patience and empathy. Skilled in cash register operation and effective time management, consistently improving customer relations and loyalty. Committed to delivering exceptional service in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Sam's Club
12.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

State Tested Nursing Assistant

Millcreek Rehabilitation Center
03.2022 - 09.2022
  • Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
  • Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Crew Member

McDonald's
04.2019 - 05.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Crew Member

Tubby's Pizza
02.2018 - 08.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

Associate of Applied Science - Registered Nursing

North Central State College
Ontario, OH
05-2026

High School Diploma -

Galion High School
Galion, OH
05-2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash register operation
  • Order taking
  • Product restocking

Accomplishments

  • Achieved consistently good customer reviews by fostering a positive attitude and a strong work ethic.

Certification

  • Basic Life Support Certification
  • Cardiopulmonary Resuscitation (CPR) Certification

Languages

English
Native or Bilingual

Timeline

Cashier

Sam's Club
12.2022 - 05.2023

State Tested Nursing Assistant

Millcreek Rehabilitation Center
03.2022 - 09.2022

Crew Member

McDonald's
04.2019 - 05.2020

Crew Member

Tubby's Pizza
02.2018 - 08.2019

Associate of Applied Science - Registered Nursing

North Central State College

High School Diploma -

Galion High School

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Kodin West