Kodjo APETI
Indianapolis,IN
Summary
Hardworking professional with extensive background in customer-facing roles. Expert in mailing regulations, postage rates, and postage limitations. High Skilled professional offering several years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Sortation Associate
FedEx
Indianapolis, IN
09.2023 - 07.2024
- Loaded and unloaded trucks with heavy lifting equipment as needed.
- Scanned barcodes on packages using RF scanners.
- Reported any damaged shipments immediately to supervisor.
- Ensured all safety regulations were followed at all times while operating machinery.
Customer Returns Processor
Amazon
Indianapolis, IN
03.2021 - 11.2022
- Maintained accurate records of all returns processed in accordance with company policies and procedures.
- Processed customer returns, ensuring accuracy and compliance with company policy.
- Verified that all required documentation was included when returning goods back to suppliers or vendors.
- Verified all return information on the sales order to ensure proper authorization was given for the return.
- Analyzed customer complaints regarding product quality or service issues and responded appropriately.
Laundry Associate
HYATT REGENCY DENVER
Indianapolis, IN
12.2019 - 08.2020
- Maintained a clean and organized work area throughout the day.
- Assisted with loading garments into washing machines and unloading from dryers after cycles were complete.
- Organized linen carts for efficient delivery to guest rooms.
- Maintained laundry machines in good working order by performing regular maintenance checks.
- Operated washers and dryers to clean articles such as sheets, blankets, tablecloths, curtains.
- Sorted and folded linens, towels, and other fabrics according to size and fabric type.
- Identified stained or damaged items and took appropriate action to resolve the issue.
- Stocked shelves with freshly laundered linens in a neat and organized manner.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Transported laundry in carts and sorted dirty items by load type.
- Loaded carts with clean linen to transport to designated storage areas.
Laboratory Scientist
WEND PUIRE LABORATORY ANALISYST
Ouagadougou, Burkina Faso
09.2016 - 08.2019
- Evaluated patient specimens for diagnosis or treatment purposes by performing microscopic examinations and other tests as needed.
- Performed routine maintenance tasks on lab equipment such as cleaning glassware or checking pH meters.
- Maintained accurate records of all laboratory test results in accordance with established protocols.
- Provided technical guidance to junior staff members on proper techniques and procedures used in the lab environment.
- Monitored inventory levels of chemicals, supplies, reagents, and other materials necessary for successful operation of the lab facility.
- Assisted in developing standard operating procedures for laboratory operations, safety protocols, and equipment maintenance.
- Conducted research on new methods for testing samples in the laboratory setting.
- Calibrated a variety of instruments used in the lab setting according to manufacturer specifications.
- Developed quality control systems to monitor performance of laboratory instruments and reagents.
- Performed and interpreted laboratory tests including hematology, chemistry, immunohematology, urinalysis, serology, and microbiology.
- Collected blood samples from patients using venipuncture techniques while adhering to universal precautions guidelines.
- Reviewed quality assurance programs implemented throughout the department; provided feedback when necessary.
- Collected specimen samples for clinical trials and assessment.
FFC Production Associate
Pilgrims Pride
Education
Bachelor of Science - Medical Biology
University of Burkina Faso
BURKINA FASO09-2016
Skills
- Pallet Jack Operation
- Stock management
- Shipping procedures
- Order Picking
- Warehouse Safety
- Load Planning
- Problem-solving skills
- Workplace Safety
Timeline
Sortation Associate
FedEx
09.2023 - 07.2024
Customer Returns Processor
Amazon
03.2021 - 11.2022
Laundry Associate
HYATT REGENCY DENVER
12.2019 - 08.2020
Laboratory Scientist
WEND PUIRE LABORATORY ANALISYST
09.2016 - 08.2019
FFC Production Associate
Pilgrims Pride
Bachelor of Science - Medical Biology
University of Burkina Faso
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