Kody Clairmont
Phoenix,AZ
Summary
- Dynamic People Operations Coordinator with proven expertise in talent acquisition and employee relations. Skilled in developing strategic recruitment campaigns and analyzing exit interview data to enhance retention and satisfaction.Dependable and knowledgeable collaborator with exceptional communication abilities, fostering team cohesion and enhancing relationship management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
People Operations Coordinator
Umom New Day Centers
Phoenix, Arizona
02.2024 - 08.2025
- Managed full cycle recruitment for roles across all departments, including executive level positions, sourcing, screening, interviewing, and onboarding. Planned, coordinated, and executed company wide job fairs, hiring events, and community outreach initiatives to attract top talent, and strengthen employer branding.
- Maintained retention benchmarks and compliance documentation, critical for securing government funding for nonprofit programs; ensured staffing levels and reporting met grant requirements and funding eligibility criteria.
- Developed strategic recruitment campaigns and partnerships with local organizations, colleges, and professional networks to build diverse candidate pipelines.
- Led employee relations efforts, including conflict resolution, disciplinary actions, terminations, and exit interviews, ensuring compliance and promoting a respectful workplace.
- Analyzed exit interview data and turnover trends to identify root causes, and collaborated with leadership to implement retention strategies that improved employee satisfaction and reduced attrition.
- Conducted market research and internal equity analysis to ensure compensation and grade structures were competitive, compliant, and aligned with organizational goals; addressed pay compression issues for both current staff and new hires.
- Facilitated performance management processes, including coaching managers on documentation, write-ups, and performance improvement plans.
- Acted as a trusted HR partner to employees and executives, providing guidance on policy interpretation, workplace concerns, and career development.
- Maintained accurate records and reporting through HRIS and ATS platforms, supporting data-driven decisions, and continuous improvement in hiring and retention practices.
Technical Recruiter
Post University
02.2021 - 02.2024
- Full life-cycle recruitment as the main point of contact throughout the entire onboarding cycle.
- Data entry into HRIS -UKG
- Draft offer letters
- File and maintain employees file including assisting with I-9
- Conduct candidate interviews thoroughly assess technical skills and soft skills to properly match and qualify candidates for job opportunities.
- Utilize recruiting tools such as Indeed, Monster, Glassdoor, LinkedIn Recruiter.
- Recruit all online staff positions from IT, Instructors, Academic Counselors,Admission Advisors, Financial Aid Advisors.
- Conduct candidate screening,rate negotiation,reference checks, interview preparation,drug screening, and coordination with Hiring Manager.
- Direct employees seeking policy verificatio and HR related questions to HR Generalist.
Regional Sales Manager
T-Mobile
, Arizona
08.2019 - 02.2021
- Build and maintain strong relationships with key customers and clients in the region. Address customer concerns and handle escalated customer issues and resolve conflicts within the sales team.
- Develop and update sales forecasts for the region, taking into account market trends, competition, and economic factors.
- Stay informed about the company's products or services and keep the sales team updated with product knowledge and updates.
- Travel frequently to visit different sales offices to lead regular sales meetings, both one-on-one and team meetings, to discuss strategies, share best practices, and address challenges.
Assistant Sales Manager
Verizon
, AZ
08.2018 - 08.2019
- Trained new hires for sales consultants in behavior and sales performance.
- Assist managers in driving specific goals and reaching storewide goals.
- Maintained loss prevention and inventory control standards and enforce all policies and procedures.
- Handled Operational duties
Area Sales Manager
MarketSource
San Diego, CA
09.2016 - 08.2018
- Planned, developed and implemented sales strategies in an assigned region.
- Conducted market research to identify customer needs and trends.
- Developed pricing policies and negotiated contracts with customers.
- Proactively approach customers within retailers and assist in various wireless products and accessory sales.
Account Director
Allegiance
San Diego, CA
06.2014 - 09.2016
- Served as a liaison between the client and internal teams to ensure successful execution of projects.
- Managed day-to-day operations of account team members to ensure timely completion of tasks.
- Developed strategic marketing plans for clients, including budgeting, timelines, creative briefs, and deliverables.
- Conducted regular meetings with clients to review project progress and discuss potential changes or modifications.
Education
SHRM-CP -
SHRM-CP
02-2025
Associate of Science - Business Administration
Cuyamaca College
El Cajon, CA06.2015
Skills
- Talent acquisition
- Screening
- Electronic file management
- Compensation structuring
- Contract negotiation
- Talent management
- Employee relations
- HRIS
- Manage onboarding
- Microsoft Office Suite
- Indeed, LinkedIn
- Isolved
- ATS
- UKG
- I-9
Certification
- Disney Leadership Excellence Certification (In person training)
References
References available upon request.
Timeline
People Operations Coordinator
Umom New Day Centers
02.2024 - 08.2025
Technical Recruiter
Post University
02.2021 - 02.2024
Regional Sales Manager
T-Mobile
08.2019 - 02.2021
Assistant Sales Manager
Verizon
08.2018 - 08.2019
Area Sales Manager
MarketSource
09.2016 - 08.2018
Account Director
Allegiance
06.2014 - 09.2016
SHRM-CP -
SHRM-CP
Associate of Science - Business Administration
Cuyamaca College
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