Experienced Quality Specialist with over 13 years of expertise in the manufacturing industry, specifically with Goodyear Tire and Rubber Company. Skilled in data analysis and leading cross-functional teams to improve processes, reduce costs, and ensure product and process quality. Strong background in project management, problem-solving, and technical proficiency. Committed to maintaining a safe work environment and driving continuous improvement. Professional leader with a proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fostering a collaborative environment. Known for strategic planning skills and effective conflict resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Specialist-Plant Focused Improvement Team Leader
Goodyear Tire and Rubber Company
04.2011 - Current
Lead cross-functional Focused Improvement teams to optimize processes and reduce waste/cost
Use data analysis to determine top losses and key performance indicators
Consult with leadership on appropriate technology applications and developed new technologies to improve existing processes
Present technical ideas effectively across teams and drove innovative product concepts, processes, and technologies
Improve project management tools and standards, executing projects from initiation to completion
Deliver project objectives through detailed planning and risk management
Utilize DMAIC problem-solving to assist in process improvement and resolving systemic issues
Teach the DMAIC problem-solving methodology throughout the plant to process owners
Work with other manufacturing facilities to implement best practices for similar issues from other plants
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
Business Center Quality Specialist
Goodyear Tire and Rubber Company
01.2020 - 01.2023
Identify gaps in quality reporting and identification, build quality systems to assist in problem-solving strategies
Collaborate with internal and external resources using data-driven analysis for effective decision-making
Perform and implement quality assurance audits to identify root problems
Skilled in Microsoft Office (PowerPoint, Excel, and Word)
Address unfamiliar problems creatively and effectively
Regularly analyzed daily waste costs and led process improvement and troubleshooting initiatives
Conduct cured tire analysis and inspection on non-conforming products
Provide performance reviews and maintained communication with leadership on quality issues
Quality presence and support for downstream stakeholders
Quality representation for quality related issues coming out of the business center
Managed pay and scheduling for business center quality technicians using AS400/Gold Colors
Balance Machine Setup Technician
Goodyear Tire and Rubber Company
01.2018 - 01.2020
Maintained and set up balance machines for proper tire imbalance checks
Ensured the continuous operation of the conveyor process
Achieved faster changeovers by effectively managing tools, fixtures, and materials required for machine setup processes.
Developed expertise in multiple machines within the facility, enhancing versatility as a technician and fostering greater collaboration among team members.
Maintained accurate records of machine setups, adjustments, and maintenance activities to facilitate data-driven decision making.
Reduced downtime with swift identification and resolution of technical issues in machinery setup.
Improved machine efficiency by conducting thorough preventive maintenance and routine inspections.
Updated job knowledge through continuous learning opportunities such as industry events, seminars, webinars, or online courses.
Trained new employees on proper multi-machine operation.
Cured Tire Classifier
Goodyear Tire and Rubber Company
01.2017 - 01.2020
Disposition tires according to standards, ensuring customer requirements were met
Performed quality assurance checks and communicated issues with other departments
Improved communication between departments, fostering a collaborative work atmosphere that boosted overall performance.
Communicated with coworkers and management to report challenges.
Area Manager
Goodyear Tire and Rubber Company
01.2014 - 01.2020
Managed safety, quality, and production in final finish testing and inspection, overseeing 50+ employees
Managed labor costs and ensured accurate daily payroll for associates
Conducted associate performance reviews and encouraged involvement in safety, quality, and production processes
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
Enhancer/Inspector/Reliever
Goodyear Tire and Rubber Company
01.2011 - 01.2020
Enhanced and inspected tires for defects, meeting customer requirements
Reset balance machines and operated forklifts/powered vehicles
Ensured compliance with industry regulations through meticulous attention to detail during inspections.
Upheld codes and regulations governing materials, processes, and procedures.
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Education
Bachelor of Science - Human Resource Management
Upper Iowa University
Fayette, IA
05.2021
Skills
MS Office Suite
One Drive
Outlook
Google Docs
Windows OS
Mac OS
Cross functional team management
Emotional intelligence
Data collection
Data analysis
Adaptability
Organization and prioritization
People management
Public speaking
Collaboration
Leadership
Trouble shooting
Root cause analysis
Decision making
Interpersonal skills
Problem solving
Investigation
Quality systems management
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Coaching and mentoring
Project management
Excellent communication
Process analysis
Quality assurance
Problem-solving abilities
Reliability
Team leadership
Effective communication
Accomplishments
Supervised team of six staff members as project team leader.
Led in the development of a new plant wide Upstream Defect Alert System.
Achieved $300,000 in savings by leading a cross functional team into completing a 90 day focused improvement waste reduction project with accuracy and efficiency.
Certification
Akron DMAIC Training - Gordon Brown
JIT (Job Information Trainer) Certification
EMT Basic Training - Great Plains Technology Center
Area Manager Training
On-the-Job Safety Training
OSHA Free for 14 Years
Goodyear 2024 Best Practice Award
Led a cross functional focused improvement team into reducing process waste by 62%. A savings of over $300,000.