Kody Hawkins
Hamilton,Ohio
Summary
Hospitality professional with a passion in building customer relationships, driving revenue growth, and helping people get the product that is desired. Manage strong relationships with regulars by implementing effective sales strategies, knowledge of the product, and through an outgoing personality. Strong on communication and time-management skills which allow for smoother operations and an increase in customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender/Media Manager
The Drink Tavern
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Maintenance Technician
Mason City School District
05.2020 - 08.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Cultivated a positive work environment through effective communication with team members and supervisors.
Education
Bachelor of Science - Kinesiology
Miami University
Oxford, OH12.2024
Skills
- Strong multitasking
- Customer Service
- Outgoing Personality
- Marketing
- Communication
- Time Management
- Leadership
- Relationship Building
Affiliations
- Fairfield Youth Leadership Club
Timeline
Bartender/Media Manager
The Drink Tavern
07.2023 - Current
Maintenance Technician
Mason City School District
05.2020 - 08.2024
Bachelor of Science - Kinesiology
Miami University
Similar Profiles
Natalie AviseNatalie Avise
Carryout/Restaurant Hostess at Joey B's Food And DrinkCarryout/Restaurant Hostess at Joey B's Food And Drink
Kinsey MarinKinsey Marin
Waitress at Misfits Dine & DrinkWaitress at Misfits Dine & Drink
Isabelle ChavezIsabelle Chavez
Crew Member at The 509 Drink ShopCrew Member at The 509 Drink Shop