Kody Jordan Muti
Palm Bay,FL
Summary
Versatile and results-oriented professional with a proven track record at American Leak Detection, enhancing customer satisfaction and operational efficiency. Skilled in technical communication and problem-solving, adept at driving product improvements and maintaining safety protocols. Excels in team building and customer relationship management, ensuring project success and quality assurance.
Overview
14
14
years of professional experience
Work History
Leak Detection Specialist
American Leak Detection
Melbourne, FL
01.2022 - 11.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Sales Associate
Kohls Department Store
Melbourne Fl
10.2013 - 12.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Painter
Four Sons Painting
Plam Bay Florida
12.2010 - 11.2012
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Education
High School Diploma -
Bayside High School
Palm Bay Florida 05.2013
Skills
- Management collaboration
- Technical communication
- System installations
- Failure management
- Maintenance and repair
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Team building
- Quality Assurance
- Problem-solving aptitude
- Reliability
- Audit reporting
- Operational Efficiency
- Customer Relationship Management
- Professionalism
- Strategic Planning
- Time management abilities
- Inventory Management
- Adaptability
- Organizational Development
- Regulatory Compliance
- Business Intelligence
Timeline
Leak Detection Specialist
American Leak Detection
01.2022 - 11.2024
Sales Associate
Kohls Department Store
10.2013 - 12.2013
Painter
Four Sons Painting
12.2010 - 11.2012
High School Diploma -
Bayside High School