Kody Raymond
Houston,TX
Summary
Experienced front-end operations professional with strong customer service, payment processing, and cash handling skills. Known for clear communication, attention to detail, and smooth service delivery in fast-paced car wash settings.
Overview
19
19
years of professional experience
Work History
Hand wash/Detail Specialist
Alamo Car WASH
Las Vegas, Nevada
09.2019 - 02.2021
- Washed vehicles using Alamo Car WASH procedures and equipment.
- Prepared items for display, shipment, or customer presentation.
- Followed detail standards for accuracy, appearance, and consistency.
- Identified potential areas for improvement in the inspection process.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Served clients with on-site detailing services at businesses and homes.
Front End Worker
Superior Mermaid Carwash and Lube
Kingwood, Texas
04.2016 - 11.2019
- Greeted customers with friendly service at Mister Car Wash front end
- Washed, dried, and detailed vehicles according to facility service standards.
- Cleaned wheels, tires, windows, and interiors using approved cleaning supplies.
- Refilled soaps, towels, and chemicals throughout shift for steady workflow.
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
Assistant Manager
Superior Car Wash(Tomball)
Tomball, Texas
02.2014 - 01.2016
- Supervised daily car wash operations at Tomball location.
- Scheduled staff and assigned shifts for front-line service teams.
- Trained team members on wash procedures and customer service standards.
- Monitored equipment readiness and reported maintenance needs promptly.
- Resolved customer concerns with clear communication and professional service.
- Managed opening and closing tasks for Superior Car Wash.
Landscape Assistant
Lynn' Landscapeing
League City, Texas
01.2010 - 05.2013
- Assisted landscape crews with planting, mulching, and bed preparation for residential properties
- Maintained lawns through mowing, edging, trimming, and seasonal cleanup across client sites
- Loaded tools, soil, plants, and materials onto trucks for daily work routes
- Supported landscape installation projects with sod placement, shrub planting, and grading
- Communicated with foremen and clients about property needs and service details
- Raked leaves, mowed lawns, and performed other general landscaping duties.
- Installed hardscapes such as patios, walkways, retaining walls, and water features.
Front End Worker
Mister Car Wash
Sugar Land, Texas
02.2007 - 11.2009
- Welcomed customers with friendly service, creating a positive experience at Mister Car Wash front-end area.
- Served customers by cleaning vehicles to match their package choices
- Ensured customer satisfaction before departure, enhancing overall service quality.
- Assisted team during busy rushes and shift changes, ensuring smooth operations.
Front End Supervisor/Retail Assistant Manager
Pecan Grove Car Wash
Richmond, Texas
06.2002 - 10.2006
- Supported front-end car wash operations at Pecan Grove Car Wash.
- Trained attendants on greeting standards and service procedures.
- Monitored lane flow and guided vehicle entry.
- Handled customer check-in and payment processing at front counter.
Education
High School Diploma -
Dulles High School
Sugar Land, TX05-1998
Skills
- Point of sale
- Payment processing
- Front counter operations
- Cash handling
- Customer service
- Lane coordination
- Service package coordination
- Vehicle detailing
- Shift coordination
- Team supervision
- Staff training and motivation
- Attention to detail
- Problem solving
- Conflict resolution
- Excellent communication
- Active listening
- Time management
- Self motivation
- Relationship building
- Relationship building
Timeline
Hand wash/Detail Specialist
Alamo Car WASH
09.2019 - 02.2021
Front End Worker
Superior Mermaid Carwash and Lube
04.2016 - 11.2019
Assistant Manager
Superior Car Wash(Tomball)
02.2014 - 01.2016
Landscape Assistant
Lynn' Landscapeing
01.2010 - 05.2013
Front End Worker
Mister Car Wash
02.2007 - 11.2009
Front End Supervisor/Retail Assistant Manager
Pecan Grove Car Wash
06.2002 - 10.2006
High School Diploma -
Dulles High School