Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic
Kody Theis

Kody Theis

Waterville,OH

Summary

Dedicated and hardworking with a strong work ethic and experience in facility management, customer service, and event coordination. Skilled in maintaining sports facilities, managing equipment, and providing exceptional service to teams, players, and visitors. Known for being proactive, detail-oriented, and a team player with a commitment to creating positive experiences. Proven ability to handle multiple tasks in fast-paced environments while ensuring safety and operational efficiency.

Overview

6
6
years of professional experience

Work History

Manager

Maumee Soccer Centre
11.2019 - Current
  • Field & Facility Maintenance: Prepare and maintain soccer fields by marking boundaries, goals, and penalty areas, ensuring optimal playing conditions.
  • Conduct routine field inspections, remove debris, and ensure safety by addressing potential hazards.
  • Clean and maintain locker rooms, restrooms, and common areas, ensuring they are stocked and sanitized.
  • Customer Service & Event Assistance: Greet players, teams, and spectators, providing information about schedules, rules, and facility amenities.
  • Resolve customer inquiries and issues, ensuring a positive experience for all visitors.
  • Assist with event set-up and management, including coordinating logistics for tournaments and special events.
  • Cross-trained existing employees to maximize team agility and performance.

Front End Assistant

Costco
05.2022 - 05.2025
  • Customer Service: Assisted customers with cart retrieval, loading large or bulky items into carts, and ensured a positive, helpful presence in the parking lot. Provided direction and assistance for customers in navigating the parking lot during peak hours.
  • Safety & Compliance: Monitored the parking lot for hazards (e.g., debris, weather conditions) and took immediate action to ensure a safe environment for customers and staff. Reported broken or damaged carts for repair to prevent accidents.
  • Team Collaboration: Coordinated with store employees to ensure adequate cart availability, adjusting staffing levels and responding to peak demand times up to 600 people per half hour. Assisted in restocking entrance displays and completing ad-hoc tasks as needed.
  • Weather Preparedness: Adapted to diverse weather conditions, including extreme temperatures, rain, and snow, ensuring carts remained functional and easily accessible for customers.
  • Traffic & Cart Flow Management: Managed cart trains and assisted in directing traffic to avoid congestion and ensure a smooth shopping experience during busy periods.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Marketing Degree - International Marketing

University of Toledo
Toledo, OH
05.2025

Skills

  • Committed team member
  • Dedicated
  • Software proficiency
  • Problem-solver
  • Great customer service
  • Marketing
  • Cross-functional teamwork
  • Schedule preparation
  • Emergency response

Hobbies and Interests

  • I like to play video games, it is a good stress relief.
  • Soccer is a big part in my life still both playing and watching it brings me joy.
  • I love watching College Football, The Missouri Tigers is my team.
  • I heavily believe that being stuffed with work is a great distraction and helps balance my life.
  • Love enjoying days with my family, and going on walks with our dog.

Timeline

Front End Assistant

Costco
05.2022 - 05.2025

Manager

Maumee Soccer Centre
11.2019 - Current

Marketing Degree - International Marketing

University of Toledo

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