Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kody Toner

Summary

Versatile and dedicated, leveraged expertise in towing equipment operation and exceptional customer service at Brown's Towing. Demonstrated strong work ethic and safe driving practices, enhancing team performance and client satisfaction. Skilled in minor roadside repairs and fostering positive relationships, significantly contributing to operational success.

Overview

3
3
years of professional experience

Work History

Tow Truck Driver/Mechanic

Brown'sTowing
11.2024 - Current
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
  • Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Private First Class

United States Army National Guard
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Automotive Parts Specialist

Oreilly Auto Parts
11.2021 - 04.2023
  • Enhanced sales performance with personalized customer service and in-depth knowledge of products.
  • Issued parts to technicians to complete customers' repairs.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Ordered parts from various distributors to fulfill demands.
  • Adhered to company guidelines for performance and compliance.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts for customers, repair shops and [Type] department for use in regular and heavy equipment.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Maintained clean and neat parts counter and sales floor.
  • Researched vehicles and parts via physical catalogs and electronic means.

Education

High School Diploma -

Cambridge Springs Jr/Sr High School
Cambridge Springs, PA
06-2023

Skills

  • Strong work ethic
  • Towing equipment operation
  • Customer service
  • Safe driving practices

Timeline

Tow Truck Driver/Mechanic

Brown'sTowing
11.2024 - Current

Private First Class

United States Army National Guard
03.2023 - Current

Automotive Parts Specialist

Oreilly Auto Parts
11.2021 - 04.2023

High School Diploma -

Cambridge Springs Jr/Sr High School

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Kody Toner