Koema Sky
Medford,OR
Summary
Dedicated service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Comfort Inn & Suites
09.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to guest concerns with friendly and knowledgeable service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Office Manager
EVIO Labs
11.2016 - 02.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Warehouse Associate
Next Leaf Distribution
06.2016 - 11.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Assistant Manager
Grateful Meds
03.2014 - 05.2016
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Ashland High School
Ashland, OR2012
Skills
- Customer Service
- Guest Relations
- Staff Training
- Time Management
- Managing Multiple Priorities
- Money Handling
- Microsoft Office Expertise
- Shift Coverage
Timeline
Assistant Manager
Comfort Inn & Suites
09.2019 - Current
Office Manager
EVIO Labs
11.2016 - 02.2019
Warehouse Associate
Next Leaf Distribution
06.2016 - 11.2016
Assistant Manager
Grateful Meds
03.2014 - 05.2016
High School Diploma -
Ashland High School
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