Maintained a clean working environment at all times.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Performed oil changes, tire rotations, headlight restorations and other general maintenance.
Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Maintained garage safety protocols to meet regulatory and company expectations.
Performed drive ability tests on vehicles after repairs were completed.
Inspected vehicle engines and other components to identify potential issues.
Operated a variety of shop equipment safely and efficiently.
Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Certified Technician
Valvoline
Simpsonville, SC
01.2023 - 04.2023
As Certified Technicians, we are expected to be competent in performing daily operating activities
While following all safety procedures and protocols, including wearing PPE and following the injury procedures
Inform the Manager of the duty of any potential problems
Maintain service center cleanliness to attract customers and avoid safety hazards
Act in a safe manner at all times and looks out for the safety of other employees
At Valvoline, Customer Service is our top priority as well as the quality of the services we provide
Working at Valvoline there is also much room for improvement which pushes us to work harder to advance in our careers.
Retail Sales Associate
Sheetz
Greensboro, NC
08.2021 - 01.2023
At Sheetz I was trained to be skillful at handling cash and providing accounting services
When on the sales floor I managed and oversaw merchandise resets
With the knowledge I gained at Sheetz I was able to form and maintain customer connections
Meanwhile, assisting customers with locating, recommending products and answering any questions about our products and/or services provided
This allowed me to maintain positive business relationships to ensure future company sales.
Server
Fire and Sticks Hibachi and Sushi
Highpoint, NC
04.2019 - 07.2021
At Fire and Sticks we are dedicated to providing excellent customer service
When customers enter the restaurant we kindly greet them and introduce ourselves while presenting them with menus
I have learned many skills working here
I learned how to properly manage my time and how to effectively communicate with our customers
While dealing with customers, I became an active listener and gained great interpersonal skills
I can say now that working here gave me the skills I need to provide great customer service and perform at a very high level.
Manual Laborer
Custom Converting Solutions Inc
Greensboro, NC
10.2018 - 03.2019
At Custom Converting Solutions I learned how to strategize my workday from loading, unloading and sorting cargo to effectively and efficiently handle shipments
We maintained the cleanliness and organization to ensure protection and security over company assets
I am trained to use pallet jacks, hand trucks and cranes to move merchandise securely
This skill helped me to prepare pallets and boxes onto the cargo trucks without failure
We always ensured that our supervisor knew of any maintenance concerns, production problems and product issues
We also made sure to inspect product and shipment for any faulty materials
This ensured our company to only use high quality materials without damage or defect
We always followed detailed instructions to prevent any issues.