Nyantakyi Boansi

Giligans Restaurant - Abreeza Mall

08.2022 - 04.2023

Greeted guests pleasantly and answered menu questions.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Operated register to process payments and collect cash payment for order totals.
Used cash registers and calculators to prepare bills, accept payments and make change.
Cultivated warm relationships with regular customers.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Trained new employees by demonstrating tasks and coaching during daily activities.
Used proper techniques to prepare food and ingredients.
Prepared food orders, cooking on grill and operating fry station.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Served food and beverages promptly with focused attention to customer needs.
Supported sales efforts by suggestively upselling food items and increasing check averages.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Explained menu items and suggested appropriate options for food allergy concerns.

Summary