Kofi Amankwa
Calimesa,USA
Summary
Marketing and Business Development expert with a focus on automation and AI-driven systems. Proven track record in enhancing operational efficiency through strategic sales initiatives and effective client relationship management. Successfully implemented advanced AI automations to elevate customer experience and drive growth.
Overview
18
18
years of professional experience
Work History
DIRECTOR OF MARKETING/Senior Project Manager
Shiekh Shoes
Ontario, CA
05.2012 - 06.2015
- Collaborated with executive management to develop yearly marketing plan and execute grand opening events, negotiating with vendors and implementing radio promotions, catering functions, and consumer contests, resulting in 129% increase in sales during strategic openings.
- Achieved sales and profitability growth while exceeding marketing plan objectives for footwear retail establishment.
- Generated +$1.2M in brand marketing dollars over 18 months.
- Led development of new locations nationwide, optimizing budget-raising strategies and creating innovative expansion roadmaps.
- Provided planning and leadership of Marketing Department by ensuring appropriate measures, strategy and goals were executed according to organizations mission and brand partners.
- Leading urban footwear retail market with 130 locations and $300M in annual revenue.
- Led cross-functional teams to execute integrated marketing campaigns across multiple channels.
- Oversaw the marketing budget, ensuring alignment with strategic business goals.
DIGITAL MARKETING MANAGER /Junior
Shiekh Shoes
Ontario, CA
03.2008 - 04.2012
- Managed social media campaigns across various platforms to boost engagement.
- Developed and implemented digital marketing strategies for brand promotion.
- Collaborated with design team on promotional materials for campaigns.
- Trained junior staff on digital tools and marketing best practices.
- Assisted in optimizing website content for better visibility and rankings.
- Optimized campaigns across various channels such as Google Adwords, Bing Ads, Facebook Ads.
COMMERCIAL ACCOUNT MANAGER
JCS Restoration
Lake Elsinore, CA
08.2025 - Current
- Secured and managed key accounts, including major hospitals and large hospitality groups, leading to signed master service agreements (MSAs).
- Expanded client base through targeted prospecting, telemarketing, cold calling, and door-to-door outreach in healthcare, hospitality, and multifamily sectors, resulting in significant account growth.
- Cultivated strong client relationships through consistent availability and exceptional customer service, resulting in improved client satisfaction.
- Managed territory and organized accounts to ensure consistent coverage and growth.
- Schedule and manage appointments with decision-makers, including Facility Managers, General Managers, Engineers, and Property Managers.
- Conduct on-site walkthrough with clients, assess project needs, and support active restoration projects
- Serve as a trusted point of contact for emergency response, mitigation planning, and ongoing restoration support
- Led team in healthcare and hospitality sectors to effectively address and fulfill client needs through coordinated efforts.
- Plan and execute luncheon events and continuing education sessions for facility management teams
- Facilitated relationship-building luncheons for General Managers in hospitality and multifamily verticals, strengthening partnerships and collaboration.
AI Consultant
Freelance
Riverside, CA
12.2023 - Current
- Developed custom AI workflows and voice AI solutions for call handling, appointment booking, and lead qualification to enhance operational efficiency
- Designed and implemented AI-powered automation systems for lead capture, follow-ups, customer communication, and workflow optimization
- Developed AI-driven marketing strategies, CRM funnels, and consulting solutions to increase efficiency, engagement, and revenue
- Designed high-converting email, SMS, and CRM campaigns for lead nurturing, reactivation, onboarding, and retention, driving customer engagement
- Optimized websites and content using AEO, GEO, SEO, and LLM strategies to improve AI search visibility and performance
- Oversaw business websites, optimizing for speed, conversion, mobile responsiveness, and automation integrations to improve user experience
ACCOUNT EXECUTIVE
BMS Cat Restoration
Anaheim, CA
05.2024 - 05.2025
- Generated approximately $1M in new leads during first year in role.
- Developed and executed sales campaigns that increased revenue by coordinating cross-functional teams as Business Development Manager.
- Built and nurtured strong client and vendor relationships, ensuring successful project execution and customer satisfaction.
- Integrated AI-powered tools into sales and marketing processes to streamline workflows and automate outreach.
- Leveraged communication skills and strategic thinking to identify opportunities and drive growth in competitive markets.
WORKERS COMPENSATION CLAIMS ADJUSTER
State Compensation Insurance Fund
Vacaville, CA
08.2023 - 05.2024
- Determined liability and initiated timely delivery of compensation, medical, and rehabilitation benefits to qualified injured workers per legal and State Fund guidelines.
- Reviewed and analyzed case documentation to develop proactive case management strategies.
- Determined accurate and adequate estimates on claims
- Prepared 100+ case resumes for policyholders, calculated estimates, and negotiated accountability for quality assurance.
- Managed client accounts to enhance satisfaction through strategic medical recommendations.
OUTSIDE SALES EXECUTIVE
Landsberg
Fontana, CA
05.2022 - 05.2023
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Developed rapport with new clients, consistently exceeded sales targets while providing ongoing support to strengthen relationships.
- Hunted new business opportunities in assigned territory, connecting services to potential clients.
- Prospected new clients through networking, cold calling, guerrilla marketing, and creative outreach to engage decision makers.
- Developed solid pipeline of prospects through diligent research and targeted outreach efforts.
SALES REPRESENTATIVE/ FIELD MARKETING MANAGER
Cintas
Ontario, USA
11.2021 - 05.2022
- Exceeded quarterly sales targets consistently through effective territory management and strategic planning.
- Increased new logo sales within assigned territory through targeted outreach and relationship building.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Expanded market reach by identifying business opportunities and executing targeted outreach strategies.
- Scheduled and performed presentations for new clients acquired through tele prospecting, cold calling, mailers, cross selling, and networking.
ACCOUNT EXECUTIVE
Stericycle / Shredit
Santa Ana, CA
11.2015 - 10.2021
- Demonstrated exceptional project management skills by effectively managing multiple projects, resulting in increased sales.
- Deliver ongoing support to foster continuous improvement in client relationships ensuring projects are delivered in a timely manner.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Managed customer accounts to enhance satisfaction and drive repeat business.
- Created and implemented a two-week route schedule to ensure regular client engagement.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
Education
BACHELOR'S DEGREE - BUSINESS MARKETING BS
Cal Poly Pomona University
Pomona, CA05.2008
Skills
- SEM Rush
- Ahrefs
- n8n AI Automation
- Salesforce
- Hubspot
- Microsoft Dynamics
- Microsoft Office Suite
- Power BI
- Google Analytics
- AEO/GEO
- SEO LLM
- Consultative Selling
- Effective Prospecting
- Meeting Deadlines
- Team Leadership
- AI sales automation
- CRM AI integration
- AI-driven marketing & ad targeting
- Automated accounts receivable & collections
- Predictive lead scoring & sales forecasting
- Review automation & reputation management
- Smart scheduling with AI follow-ups
- Business process automation & efficiency tools
Awards
- Top Performer Achievers Club, 2020
- Top Performer Achievers Club, 2018
- Top Performer Achievers Club, 2017
- Fast Track Promotion, 2013
- 1RMW Sales Performer, 2016
- CSS Sales Training Rookie Winner, 2016
Timeline
COMMERCIAL ACCOUNT MANAGER
JCS Restoration
08.2025 - Current
ACCOUNT EXECUTIVE
BMS Cat Restoration
05.2024 - 05.2025
AI Consultant
Freelance
12.2023 - Current
WORKERS COMPENSATION CLAIMS ADJUSTER
State Compensation Insurance Fund
08.2023 - 05.2024
OUTSIDE SALES EXECUTIVE
Landsberg
05.2022 - 05.2023
SALES REPRESENTATIVE/ FIELD MARKETING MANAGER
Cintas
11.2021 - 05.2022
ACCOUNT EXECUTIVE
Stericycle / Shredit
11.2015 - 10.2021
DIRECTOR OF MARKETING/Senior Project Manager
Shiekh Shoes
05.2012 - 06.2015
DIGITAL MARKETING MANAGER /Junior
Shiekh Shoes
03.2008 - 04.2012
BACHELOR'S DEGREE - BUSINESS MARKETING BS
Cal Poly Pomona University