Kofi Bieniemy Jr.
Houston,TX
Summary
Experienced transportation professional and skilled trainer with expertise in overseeing classes, updating materials and collaborating with drivers to deliver exceptional training. Proven communication, organizational and planning abilities combined with a resourceful nature and remarkable work ethic. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver Trainer
Samuels Transportation Services
Houston, TX
06.2021 - Current
- Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
- Conducted classroom and behind-the-wheel training for driver candidates.
- Evaluated driver performance during road tests to ensure compliance with company standards.
- Monitored driver activities in the field to ensure adherence to safety regulations.
- Identified areas of improvement for individual drivers and developed corrective action plans accordingly.
- Conducted regular reviews of DOT regulations and updated training materials as needed.
- Collaborated with management team to develop strategies for improving overall efficiency of delivery operations.
- Coached drivers on proper communication techniques when interacting with customers.
- Served as a mentor for new employees, providing advice and support throughout their onboarding process.
- Inspected vehicles regularly to identify potential maintenance issues before they become major problems.
Door-Staff Manager
The varsity theatre
Baton Rouge, LA
01.2017 - 03.2020
- I work at the theatre as the Door-Staff Manager overseeing 6-12 other employees as we manage crowd control and crowd capacity
- Also, I work as a bar-back refilling Ice and restocking the bars with alcohol beverages.
- Helping my fellow bartenders as a barback serving drinks, restocking shelves, and pulling kegs that are empty.
- Assigned tasks and projects to team members based on strengths and weaknesses of individuals.
- Delegated work assignments and prioritized tasks.
- I help with most aspects of the company and really understand the dynamics of the Venue industry
- Supervised staff performing daily activities.
Assistant Manager
THE GOODFEET STORE
Baton Rouge, LA
03.2019 - 08.2019
- The Good-Feet Store is a specialized store that sells orthotic arch supports
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Licensed Salesman
BRIAN HARRIS CHEVROLET/RALPH SELLERS CHEVROLET
Baton Rouge, LA
03.2018 - 03.2019
- Greeted customers and provided information about products and services.
- Developed relationships with key accounts to increase sales volume.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
- Generated leads from cold-calling prospective clients.
- Negotiated prices and set up contracts to finalize sales agreements.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Furniture Sales Associate
American freight furniture and mattress
Baton Rouge, LA
01.2018 - 03.2018
- Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
- Greeted customers and determined their needs.
- Provided product information to customers regarding materials, construction and care of furniture pieces.
- Performed cashier duties such as processing payments, issuing receipts and preparing bank deposits.
- Completed sales transactions quickly and accurately while ensuring customer satisfaction.
- Maintained cleanliness of the showroom by dusting and polishing furniture items.
- Ensured proper display of merchandise on showroom floor according to company standards.
- Advised customers on special order items not available in store at the time of purchase.
- Assisted in managing customer accounts including updating contact information, payment records.
- Provided support in other areas within the store during busy periods.
Education
Associate of Arts - Anthropology
Houston Community College
Houston, TX05-2024
Skills
- Defensive Driver Training
- Vehicle Inspections
- Teamwork And Collaboration
- Time Management
- Dot Compliance
- Pre-Trip And Post-Trip Inspections
- Gps Navigation
- Gps And Route Planning
- Route Logs
- Valid Driver's License
- Clean Driving Record
- Documentation And Reporting
- Problem-Solving
- Dependable And Reliable
- Attention To Detail
- Excellent Sense Of Direction
Volunteer Experience
FCA (Fellowship of Christian Athletes) at Louisiana College. Served as a volunteer at a elderly home. Also was a camp consoler at a Children sports camp sponsored by my school.
Certification
- DOT Certified
Timeline
Delivery Driver Trainer
Samuels Transportation Services
06.2021 - Current
Assistant Manager
THE GOODFEET STORE
03.2019 - 08.2019
Licensed Salesman
BRIAN HARRIS CHEVROLET/RALPH SELLERS CHEVROLET
03.2018 - 03.2019
Furniture Sales Associate
American freight furniture and mattress
01.2018 - 03.2018
Door-Staff Manager
The varsity theatre
01.2017 - 03.2020
Associate of Arts - Anthropology
Houston Community College
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