Desiree Ross
Prichard,WV
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
3
3
years of professional experience
Work History
Deli Cook
Kims Convenience
Lone Oak, TX
11.2024 - Current
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
- Enhanced deli offerings by developing and implementing new recipes for sandwiches, salads, and side dishes.
Key Holder
Dollar General
Prichard, WV
10.2021 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Streamlined opening and closing procedures as integral member of store staff.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Skills
- Analyzing Profitability
- Handling Complaints and Inquiries
- Flexible Work Schedule
- Cash Handling and Reconciliation
- Health and Safety Procedures
- Computer Proficiency
- Speaking Clearly
- Corrective Actions
- Reading Comprehension
- Managing Cash Register
- Managing Customer Needs
- Endurance Building
- POS Inventory System Operation
- POS Terminal Operations
Timeline
Deli Cook
Kims Convenience
11.2024 - Current
Key Holder
Dollar General
10.2021 - Current
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