Kohper Dawson
Long Beach,USA
Summary
Experienced in bringing insightful experience, helping clients find their perfect wedding attire and creating personalized shopping experiences. Known for achieving results, adapting to dynamic client preferences. Recognized for collaborative approach and commitment to achieving consistently high standards. Proficient in customer service and attention to detail, valued by employers for reliability and flexibility.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Alterations Manager
David's Bridal
10.2024 - Current
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.
- Maintained a clean and organized workspace, promoting efficient operations within the alterations department.
- Implemented efficient scheduling systems for appointments and fittings, optimizing staff productivity and client convenience.
- Streamlined workflow processes to increase team efficiency, reduce turnaround times, and improve overall service quality.
Stylist
David’s Bridal
11.2021 - 09.2024
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Making arrangements for alterations when required
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Assistant Manager
Spirit Halloween
09.2021 - 11.2021
- Assisting in the merchandising and organization of the store location
- Contributed to a positive, creative work environment by fostering collaboration and open communication among team members.
- Unpacking of merchandise from shipments, and sorting it so that it could easily be distributed throughout the store
- Increased overall customer satisfaction ratings by addressing concerns promptly and providing exceptional service throughout the entire process.
Sales Associate
Jo-Ann Fabric and Craft Stores
09.2018 - 03.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Utilized various cutting tools such as rotary cutters and shears for precise results.
Education
Licensed - Cosmetology
10.2024
Secondary School - Arts and Humanities
06.2020
Skills
- Customer Service
- Measurement taking
- Management
- Client consultation
- Sales strategy
- Sewing machine operation
- Retail sales
- Color theory
Accomplishments
- Achieved Circle of Excellence through exceeding sales goals over extended period of time.
- Supervised team of 8 staff members.
- Developed inventory tracking spreadsheets, while also creating effective organization for merchandise on sales floor.
Certification
- Cosmetology License, 11/01/23 thru 10/01/25
- Associates Degree in Arts and Humanities
References
- Kennedy Crump, Sales Manager, David’s Bridal, (562) 607-6049
- Brenda Pineda, Instructor, Bellflower Beauty College, (323) 907-8564
- Victoria Mulock, Stylist, David’s Bridal, (562) 972-9504
Timeline
Alterations Manager - David's Bridal
10.2024 - Current
Stylist - David’s Bridal
11.2021 - 09.2024
Assistant Manager - Spirit Halloween
09.2021 - 11.2021
Sales Associate - Jo-Ann Fabric and Craft Stores
09.2018 - 03.2020
College of the Canyons - Secondary School, Arts and Humanities
- Cosmetology License, 11/01/23 thru 10/01/25
- Associates Degree in Arts and Humanities
Bellflower Beauty College - Licensed, Cosmetology
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