Koi Kostic
Allentown,PA
Summary
Dynamic Inventory Specialist with proven expertise at Eastern Sales Services, enhancing stock accuracy and efficiency through innovative management software. Skilled in inventory control and customer relations, I successfully trained teams and optimized storage layouts, significantly improving operational performance and reducing excess inventory. Committed to excellence and continuous improvement in all projects.
Professional logistics specialist with proven ability to streamline inventory processes and optimize supply chain efficiency. Strong collaborative skills and adaptable to dynamic environments, ensuring reliable and consistent performance. Expertise in inventory management systems, data analysis, and problem-solving, resulting in effective inventory control and operational excellence.
Overview
6
6
years of professional experience
Work History
Inventory Specialist/ Forklift Operator
Eastern Sales Services
Quakertown, PA
03.2023 - Current
- Managed inventory levels to optimize stock availability and reduce excess.
- Conducted regular audits to ensure accuracy in inventory records and compliance with standards.
- Implemented inventory management software to streamline tracking processes and improve efficiency.
- Trained staff on best practices for inventory control, enhancing team performance and accuracy.
- Developed procedures for receiving and inspecting incoming shipments to maintain quality standards.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
Waterproofer
Red Heart Construction
Philadelphia, PA
03.2024 - 12.2024
- Oversaw application of waterproofing materials to ensure project integrity and compliance with standards
- Mentored junior workers on safe handling of tools and equipment, fostering skills development
- Evaluated project plans to identify potential waterproofing challenges and propose effective solutions
- Conducted quality inspections on completed work to verify adherence to specifications and industry regulations
- Assisted in estimating project costs by calculating material requirements and labor needs
- Managed multiple simultaneous projects while maintaining strict adherence to deadlines and budget constraints.
- Optimized material usage through accurate estimation of project requirements, reducing overall costs for clients.
- Enhanced waterproofing efficiency by implementing advanced materials and techniques in various projects.
- Loaded and carried materials to facilitate transport at construction sites.
- Followed industry regulations and local building codes.
- Conducted quality control of materials used in construction.
IT Analyst
Coworks
Bethlehem, PA
02.2020 - 2023
- Analyzed system performance and identified areas for improvement.
- Provided technical support to internal teams, resolving issues efficiently.
- Managed user access and permissions within various software platforms.
- Developed documentation for system processes, enhancing team knowledge sharing.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Provided accurate information to customers regarding products and services.
- Analyzed customer feedback to identify areas for service improvement and contributed recommendations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
High School Diploma -
William Allen High School
Allentown, PA2015
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- MS office
- Cycle counting
- Basic math
- Error adjustments
- Systems and software expertise
- Records management
- Database management
- Data management
- Forklift operation
- Financial reporting
- Operations
- Project management
- Barcode scanning
- Verbal and written communication
- Problem-solving
- Customer relations
- Clear communication
- Critical thinking
- Microsoft office
Timeline
Waterproofer
Red Heart Construction
03.2024 - 12.2024
Inventory Specialist/ Forklift Operator
Eastern Sales Services
03.2023 - Current
IT Analyst
Coworks
02.2020 - 2023
High School Diploma -
William Allen High School