KOKOU SOMBORN

Developed Timesheet Application: Created and maintained a simple timesheet application to help employees track their work hours efficiently. Ensured the application was user-friendly and accessible for all staff members.

Managed Email Configuration: Set up and configured email accounts for employees, ensuring secure and efficient communication within the company.

Provided Technical Support: Offered basic technical support to staff, troubleshooting minor issues with computers, software, and network connectivity.

Maintained Office IT Infrastructure: Regularly checked and maintained the company's IT equipment, including computers, printers, and network devices, to ensure smooth day-to-day operations.

Assisted in Software Setup: Assisted in installing and setting up essential software tools for the company's operations, ensuring that all systems were up to date and functional.

Supervised Cashier Team: Managed and supervised a team of cashiers, ensuring efficient and accurate transactions while providing excellent customer service.

Handled Cash and Transactions: Oversaw cash handling procedures, including balancing cash drawers, processing payments, and handling returns or exchanges.

Trained New Employees: Trained and onboarded new cashiers, ensuring they were familiar with company policies, procedures, and customer service standards.

Monitored Inventory Levels: Assisted in monitoring and managing inventory levels, coordinating with suppliers to ensure the store was well-stocked with necessary products.

Resolved Customer Issues: Addressed and resolved customer complaints and issues, ensuring a positive shopping experience and maintaining customer satisfaction.