Summary
Overview
Work History
Education
Skills
Websites
Certification
Reading, Travel, Soccer, Music
Languages
Timeline
Generic

Kokou Edem SOUKOU-KLEVO

Minneapolis,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification
1
1
Language

Work History

Training Coordinator

Michael Foods
08.2023 - Current
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
  • Increased employee retention rates through targeted training interventions and career development opportunities.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Established and maintained quality control standards.
  • Developed job-specific competencies and performance standards.

Relief Operator

Michael Foods
02.2023 - 08.2023
  • Improved plant efficiency by monitoring and adjusting equipment to maintain optimal operating conditions.
  • Reduced downtime for maintenance by conducting routine inspections and addressing potential issues proactively.
  • Enhanced safety standards by ensuring proper operating procedures were followed at all times.
  • Streamlined production processes with diligent oversight of equipment settings, adjustments, and modifications.
  • Collaborated with team members to troubleshoot and resolve complex operational issues, minimizing disruptions to production schedules.
  • Maintained detailed records of operational activities, ensuring accurate documentation for compliance purposes and future reference.
  • Promptly reported any incidents or anomalies that could impact production targets or compromise worker safety to appropriate authorities.
  • Adhered strictly to company policies, procedures, and guidelines while conducting day-to-day operational tasks, reinforcing a culture of accountability and professionalism.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Set up machines to start production cycles and controlled machine settings.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Machine Operator

Michael Foods
05.2022 - 02.2023
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated machining equipment safely with team of operators.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Quickly shut down equipment in emergency situations following protocols.
  • Suggested specific ideas for process, productivity and safety improvements.

Blender Operator

Michael Foods
09.2021 - 05.2022


  • Increased productivity through meticulous maintenance of blending equipment, minimizing downtime for repairs.
  • Exceeded quality control standards by regularly monitoring the blending process to ensure precise ingredient ratios were maintained throughout each batch.
  • Achieved accuracy in batch creation through diligent cross-referencing of formula sheets, preventing costly errors during the production process.
  • Collaborated with engineering teams to troubleshoot complex mechanical issues impacting blender performance or overall production schedules.
  • Safeguarded company assets by monitoring the condition of blending equipment and promptly reporting any signs of wear or potential mechanical failures.
  • Operated blending and other machinery safely and in conformance with manufacturer instructions.
  • Monitored production equipment and mixers for efficient and safe operation.
  • Operator responsible for loops during the CIP Process

Dumper

Michael Foods
04.2021 - 09.2021

Dumping the potatoes in....

Administrative Assistant

NGO Garkua
11.2016 - 04.2019
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and donors for staff teams.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Mission Team Leader

NGO Garkua
01.2019 - 03.2019
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Collected, arranged, and input information into database system.

Pharmacy Assistant

Pharmacy "ROUTE TILLABERY"
12.2016 - 05.2017
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Streamlined pharmacy operations with proficient use of pharmacy management software for order processing and record keeping.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Verified patient information to correctly dispense medications.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Answered questions regarding medication instructions and usage.
  • Generated labels for prescriptions and maintained accurate records.

Education

In Progress - Political Science And Government

Normandale Community College
Minneapolis, MN

License - History

University of Lomé
Lomé, TOGO
10.2017

High School Diploma -

Lycée Du 2 Février
Lomé, TOGO
06.2014

Skills

  • Employee Coaching
  • Materials Organization
  • Performance Evaluation
  • Schedule Coordination
  • Leadership Development
  • Employee Relations
  • Team Collaboration
  • Training Program Development
  • Work Coordination

Certification

  • Forklift Train-the-Trainer Virtual, MINNESSOTA SAFETY COUNCIL - November 14, 2023
  • Certification Of Completion Leadership Development, Michael Foods Chaska, MN - October 2023
  • Massive Open Online Course for the 2030 Sustainable Development Goals, International Organization of the Francophonie (IOF), Institute of Francophonie for Sustainable Development (Quebec, Canada) and Senghor University of Alexandria, Egypt - March 2019

Reading, Travel, Soccer, Music

I really like reading and traveling because it allows me to have an open mind about the world, to explore adapt to other cultures for social integration. Soccer is a sporting passion for me to maintain my health, music is also another passion for me because I play drums.

Languages

French
Native or Bilingual

Timeline

Training Coordinator

Michael Foods
08.2023 - Current

Relief Operator

Michael Foods
02.2023 - 08.2023

Machine Operator

Michael Foods
05.2022 - 02.2023

Blender Operator

Michael Foods
09.2021 - 05.2022

Dumper

Michael Foods
04.2021 - 09.2021

Mission Team Leader

NGO Garkua
01.2019 - 03.2019

Pharmacy Assistant

Pharmacy "ROUTE TILLABERY"
12.2016 - 05.2017

Administrative Assistant

NGO Garkua
11.2016 - 04.2019

In Progress - Political Science And Government

Normandale Community College

License - History

University of Lomé

High School Diploma -

Lycée Du 2 Février
Kokou Edem SOUKOU-KLEVO