Controlling my food and my labor. Making sure we use the right portion of topping, treat everyone equal. Make my customers and my stuffs happy. Making schedule and more
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Formed and sustained strategic relationships with clients.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented campaigns and promotions to help with developing goods and services.
- Guided management and supervisory staff to promote smooth operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Achieved cost-savings by developing functional solutions to problems.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.