Kola Sekoni
Washington,DC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Host/Server/Bartender
Busboys And Poets
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
PANERA
BACK, HOUSE MEMBER
03.2021 - 06.2021
- Placed order items in bag for drive-thru window delivery with speed and accuracy.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Assembled salad bases ahead of peak times and placed in refrigeration unit.
- Addressed customer complaints and inquiries to verify satisfaction.
CREW MEMBER
FIVE GUYS
06.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
SEAFOOD/DELI CLERK
SAFEWAY
02.2018 - 12.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
SALES ASSOCIATE
Rockport
02.2018 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites
BACK OF HOUSE
CHIPOTLE MEXICAN GRILL
06.2017 - 02.2018
- Followed operational procedures and enforced product standards, quality and consistency.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Supported smooth front end activities through steady product flow and accurate pricing.
HOST
UNO’S
02.2017 - 06.2017
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Courtesy Clerk/Bakery Clerk
Safeway
08.2014 - 07.2015
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Administrative Assistant
Levirops Nig Limited
12.2013 - 06.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Science - Political Science And Government
Bowie State University
Bowie, MD12.2022
High School Diploma -
Wilde Lake High School
Columbia, MD05.2017
Political Science
Howard Community College
Columbia, MDSkills
- Hospitality Service Expertise
- Quality Control
- Guest Relations Management
- Microsoft Office (Word, Excel, Access) – Advanced
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Host/Server/Bartender
Busboys And Poets
06.2021 - Current
PANERA
BACK, HOUSE MEMBER
03.2021 - 06.2021
CREW MEMBER
FIVE GUYS
06.2019 - 01.2020
SEAFOOD/DELI CLERK
SAFEWAY
02.2018 - 12.2018
SALES ASSOCIATE
Rockport
02.2018 - 08.2018
BACK OF HOUSE
CHIPOTLE MEXICAN GRILL
06.2017 - 02.2018
HOST
UNO’S
02.2017 - 06.2017
Courtesy Clerk/Bakery Clerk
Safeway
08.2014 - 07.2015
Administrative Assistant
Levirops Nig Limited
12.2013 - 06.2015
Bachelor of Science - Political Science And Government
Bowie State University
High School Diploma -
Wilde Lake High School
Political Science
Howard Community College
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