Dedicated Direct Support Professional skilled in client monitoring, behavior documentation, and individualized care planning. Committed to enhancing client well-being and safety.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
precision healthcare
7129-B Ambeassdor Rd, windsor mill, MD
12.2021 - Current
Supported individuals with daily living activities and personal care needs.
Developed individualized care plans tailored to clients' specific requirements.
Maintained effective communication with healthcare professionals and family members about client status.
Monitored clients' physical and emotional well-being during daily routines.
Trained new staff on protocols for client care and safety procedures.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Accompanied individuals on outings to promote independence and integration into the community.
Maintained clean and well-organized environment for client happiness and safety.
Driver
Lyft
Baltimore, Maryland
02.2022 - 01.2024
Provided safe and timely transportation for passengers across various routes.
Navigated city streets efficiently using GPS and mapping applications.
Maintained vehicle cleanliness and conducted regular maintenance checks.
Communicated effectively with passengers to ensure a positive experience.
Followed traffic laws and safety regulations to minimize risks during rides.
Adapted quickly to changing traffic conditions and passenger requests.
Assisted passengers with luggage and special needs as required.
Collected feedback from passengers to enhance service quality consistently.
Delivered goods and services to customers on time and in excellent condition.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Documented daily mileage, gas, and other data.
Adhered to company policies and procedures related to safety and security standards.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Adapted to changing routes or schedules as required by the employer.
Assisted passengers with loading and unloading their luggage.
Correctional Officer
Baltimore County Department of Corrections
Baltimore, Maryland
01.2022 - 08.2023
Monitored inmate behavior to ensure safety and security within the facility.
Conducted regular inspections of cells and common areas for contraband.
Responded promptly to incidents, de-escalating conflicts among inmates.
Maintained accurate logs of daily activities and inmate interactions.
Assisted in the transportation of inmates to court appearances and medical appointments.
Collaborated with law enforcement and judicial personnel during inmate processing.
Provided guidance on facility policies to new officers during training sessions.
Participated in emergency response drills to enhance team preparedness and safety.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Detected potential threats and quickly defused conflicts.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Security Officer
Allied Universal Security Services
New York, New York
03.2018 - 05.2020
Monitored premises to ensure safety and security of personnel and property.
Conducted routine patrols to identify potential hazards or security breaches.
Supervised daily operations and ensured compliance with safety standards.
Trained and mentored new staff on operational procedures and best practices.
Coordinated team schedules to optimize workflow and resource allocation.
Monitored inventory levels and managed supplies for smooth operations.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Medical Coding Specialist
baltimore
Baltimore, Maryland
Reviewed medical records for accurate coding compliance with industry standards.
Utilized coding software to enter and update patient information efficiently.
Ensured proper documentation support for all assigned medical codes.
Collaborated with healthcare professionals to clarify coding discrepancies.
Maintained up-to-date knowledge of coding regulations and guidelines.
Participated in training sessions to enhance coding skills and knowledge.
Assisted in auditing processes to verify coding accuracy and completeness.
Communicated effectively with billing teams to resolve coding-related inquiries.
Participated in continuing education programs related to medical coding procedures.
Verified accuracy of patient data in order to assign correct ICD-10 codes.
Developed a thorough understanding of CPT and HCPCS codes and modifiers used in the healthcare industry.
Provided training and guidance to new members of the medical coding team.
Researched and resolved coding issues identified by auditors.
Utilized Level 1 HCPCS and Level 2 HCPCS systems to complete coding tasks.
Maintained strict confidentiality with adherence to HIPAA guidelines and regulations.
Maintained up-to-date knowledge of medical terminology and coding changes.
Conducted quality assurance audits to ensure accurate medical coding practices were followed.
Analyzed payer contracts for reimbursement requirements related to coding guidelines.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
Education
Bachelor of Science - Geography And Regional Planning
Olabisi Onabanjo University
Nigeria
06-2014
Allstate Career
Baltimore, MD
Skills
Individual care plans
Client monitoring
Behavior documentation
Emergency response
Training protocols
Incident reporting
Conflict de-escalation
Interpersonal skills
Active listening
Patient management
Patient assessments
Client support
Team collaboration
Timeline
Driver
Lyft
02.2022 - 01.2024
Correctional Officer
Baltimore County Department of Corrections
01.2022 - 08.2023
Direct Support Professional
precision healthcare
12.2021 - Current
Security Officer
Allied Universal Security Services
03.2018 - 05.2020
Medical Coding Specialist
baltimore
Bachelor of Science - Geography And Regional Planning