Kolawole Patrick

• Maintained files and filing, keeping sensitive information confidential.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
• Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
• Maintained database of client contact information with accuracy and attention to detail.
• Processed incoming mail and distributed to relevant departments or individuals.
• Proofread documents for grammar accuracy prior to submission.
• Coordinated travel arrangements for employees and clients as needed.
• Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.

• Ensured compliance with security protocols when hosting foreign visitors in accordance with applicable laws and regulations.
• Implemented security practices to preserve assets and minimize liabilities.

• Monitoring and supporting patients through the observation of behavior, mood and

physical condition.

• Ensuring patients’ safety by monitoring for self – harm or aggression

• Providing living support through assisting patients with daily routines and helping to

maintain clean and safe environments

• Crisis intervention: De – escalating conflicts or emotional outbursts safely

• Maintaining accurate patient records and progress notes and communicating observations

to nurses, therapists, or doctors

• Providing positive reinforcement and using behavior management techniques to help

clients manage frustration, anxiety and emotional outbursts calmly and safely

• Supporting clients in developing communication, decision – making, and problem –

solving skills

• Monitoring patients for changes in physical or mental condition