Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kolbee Sylvester

Pflugerville,TX

Summary

Versatile professional with a proven track record at Lupine Lane, adept in household management and exceptional customer service. Excelled in creating integrated learning experiences and maintaining high-quality care environments, showcasing adaptability and problem-solving skills. Achieved significant improvements in client satisfaction and operational efficiency, leveraging strong organizational and communication abilities.

Overview

10
10
years of professional experience

Work History

Math and Literature Coach

Lupine Lane
04.2023 - 11.2023

Integrated Approach:Instead of treating math and literature as separate subjects,the coach helps the student see the connections between them. For example analytical skills honed in math can be applied to dissecting complex texts, while the narrative structure and creative thinking encouraged in literature can help students approach math problems with more ingenuity.

Personalized Learning: The coach tailors the sessions to the student’s individual strengths and weaknesses in both subjects.They might use literary examples to illustrate mathematical concepts or use mathematical principles to analyze literary structures.

Childcare Assistant

Montessori
10.2022 - 01.2023
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Read and told stories to promote and support overall language development.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
  • Monitored children's progress and identified areas of improvement.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
  • Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.
  • Supervised free play and other activities to keep children safe.
  • Supported early language development through storytelling, songs, and interactive conversations with children.

Server

Horseshoe Bay Resort
06.2013 - 08.2015

Managed household errands including grocery shopping, dry cleaning, and shipping.

Provided pet care services, including dog, walking and feeding playtime, etc.

Maintained a clean and organized home environment.

Scheduled and coordinated appointments and manage calendars for a family of four.

Private Nanny

Private Care
08.2019 - 10.2020

Managed household errands including grocery shopping, dry cleaning, and shipping.

Provided pet care services, including dog, walking and feeding playtime, etc.

Maintained a clean and organized home environment.

Scheduled and coordinated appointments and manage calendars for a family of four.

Personal Assistant

Private Home
09.2019 - 03.2020
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Liaised with key accounts to deliver targeted administrative household support.

Assembly Line Worker

RJR Controls
06.2017 - 10.2018
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Completed detailed documentation requirements for each project phase, contributing to accurate recordkeeping practices companywide.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.

Food Service Associate

Baylor Scott & White
08.2015 - 11.2017
  • Greeted customers at counter to fulfill requests and answer questions.
  • Stocked condiments, beverages, and plates for diners.
  • Collaborated with team members to deliver exceptional service during high-volume periods.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Processed customer payments and balanced cash drawers.

Education

Cosmetologist - Cosmetology

The Salon Professional Academy
San Jose, CA
08.2020

High School Diploma -

Marble Falls High School
Marble Falls, TX
06.2013

Skills

  • Household Management:Cleaning, Organizing, Errand Running, Scheduling, Pet Care
  • Customer Service: Communication, Active Listening, Problem-solving, Conflict Resolution

Timeline

Math and Literature Coach

Lupine Lane
04.2023 - 11.2023

Childcare Assistant

Montessori
10.2022 - 01.2023

Personal Assistant

Private Home
09.2019 - 03.2020

Private Nanny

Private Care
08.2019 - 10.2020

Assembly Line Worker

RJR Controls
06.2017 - 10.2018

Food Service Associate

Baylor Scott & White
08.2015 - 11.2017

Server

Horseshoe Bay Resort
06.2013 - 08.2015

Cosmetologist - Cosmetology

The Salon Professional Academy

High School Diploma -

Marble Falls High School
Kolbee Sylvester