Kolbi Adams
Kingsport,TN
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Versona
Johnson City, TN
05.2023 - 04.2024
- Maintained a safe working environment by enforcing safety regulations.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cash handling processes to ensure accuracy of transactions.
- Answered customer questions and addressed problems and complaints in person and via phone.
Assistant Store Manager
Simply Charly
Kingsport, Tennessee
04.2018 - 01.2023
- Maintained a safe working environment by enforcing safety regulations.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Coordinated with vendors to secure product availability at competitive prices.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cash handling processes to ensure accuracy of transactions.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Volunteer High School
Church Hill, TN06-2006
Skills
- Operations Oversight
- Business Development
- Records Management
- Loss Prevention
Timeline
Assistant Store Manager
Versona
05.2023 - 04.2024
Assistant Store Manager
Simply Charly
04.2018 - 01.2023
High School Diploma -
Volunteer High School
Similar Profiles
Isabella KirlinIsabella Kirlin
Sales Associate at VersonaSales Associate at Versona
Kavita PatelKavita Patel
Assistant Manager at VersonaAssistant Manager at Versona
Brenda NunezBrenda Nunez
Store Manager at VersonaStore Manager at Versona
Ixamar Vargas PerezIxamar Vargas Perez
Assistant Manager at VersonaAssistant Manager at Versona
Nicholas MitchellNicholas Mitchell
Operations Manger at EastmanOperations Manger at Eastman