Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
KeenBean Coffee Roasters
Tracy Bradshaw
01.2018 - Current
Maintained a clean and organized workspace, adhering to food safety standards and fostering a productive environment.
Performed troubleshooting, preventive maintenance and sanitation procedures.
Provided training to new team members on roasting techniques and best practices, enhancing overall team performance.
Increased sales potential by partnering with marketing teams to develop promotional material about the company''s unique roasts, blends, and processes.
Conducted internal recall investigations for product not meeting specifications.
Worked with team members to smoothly move materials between stations.
Ice Cream Scooper
The Chill Spot
04.2023 - 10.2023
Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
Developed effective communication skills by interacting with diverse clientele on a daily basis.
Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Assistant to the Chief Development Officer
Calvary University
08.2021 - 02.2023
Increased efficiency by implementing new processes and providing administrative support to management.
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Supported business growth by assisting in marketing campaigns and coordinating events.
Maximized staff performance by assisting with training, onboarding, and performance evaluations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.