Kolby Keener
Franklin,NC
Summary
Sincere healthcare worker offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming.
Overview
8
8
years of professional experience
Work History
Gaming Host
Harrah's Cherokee Casino and Resort
03.2022 - 05.2023
- The duties for this job include paying jackpots, writing up W-2 G's for jackpots, refilling tickets, and fixing jammed bill acceptors.
- Connected with guests on personal level to build loyalty.
Room Attendant
Harrah’s Cherokee Casino and Resort
03.2021 - 03.2022
- The duties for this job include maintaining and cleaning vacant rooms in the hotel as well as assisting guests with anything they might need for their stay at Harrah’s.
Customer Service Representative
Drake Software
12.2019 - 02.2021
- The duties for this job entailed answering incoming support calls, assisting clients with any software issues, and ensuring client satisfaction with the customer support of the company.
Sales Representative
Excel Promotions
03.2019 - 12.2019
- The duties for this job include answering incoming calls, assisting clients in creating their custom artwork for the promotional product they need, and ensuring the client is satisfied with the result.
Server
Brothers Restaurant
10.2018 - 03.2019
- The duties for this job entailed taking customer orders, running food to tables, and ensuring the customers were satisfied with their meal.
CNA – Certified Nurse Assistant
Chatuge Regional Nursing Home
06.2018 - 11.2018
- The duties for this job entailed assisting the elderly residents with daily tasks such as getting dressed, bathed, toileting, and eating.
- Managed 30+ patients on a single hall.
- My role was to help the residents feel at home, and cared for.
Barista
Starbucks
06.2017 - 10.2018
- The responsibilities for this job include making handcrafted beverages and sandwiches for customers.
- I also preformed all closing/opening duties depending on the shift I was working.
Cashier
Ingles Markets
04.2016 - 06.2017
- The responsibilities for this job include scanning grocery items for customers and ensuring they had all the help they needed loading those groceries in their car.
- I was also to make sure my register maintained a clean appearance.
Dock Hand
Chatuge Cove Marina
04.2015 - 10.2015
- This was a seasonal job in which I cleaned, gassed, and overall took care of customers boats.
- When I was not doing these things, I was running the dock store cash register or maintaining the appearance of the marina itself.
Education
High School Diploma -
Hayesville High School
Hayesville, NC06.2018
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Patient Care
- Hospitality service expertise
- Adaptable to change
Timeline
Gaming Host
Harrah's Cherokee Casino and Resort
03.2022 - 05.2023
Room Attendant
Harrah’s Cherokee Casino and Resort
03.2021 - 03.2022
Customer Service Representative
Drake Software
12.2019 - 02.2021
Sales Representative
Excel Promotions
03.2019 - 12.2019
Server
Brothers Restaurant
10.2018 - 03.2019
CNA – Certified Nurse Assistant
Chatuge Regional Nursing Home
06.2018 - 11.2018
Barista
Starbucks
06.2017 - 10.2018
Cashier
Ingles Markets
04.2016 - 06.2017
Dock Hand
Chatuge Cove Marina
04.2015 - 10.2015
High School Diploma -
Hayesville High School
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