Kolby Kestel
Minneapolis,MN
Summary
Hard-working student with diverse experience spanning customer service, coffee bar operations, digital content creation, and campus leadership. Ready to leverage teamwork and leadership skills to contribute to a successful team.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work History
Staff Member
Embrace North Sauna Club
05.2026 - Current
- Facilitated guest experiences and maintained operations at a premier contrast therapy and bathhouse facility.
- Facilitated member arrivals by efficiently managing check-in process. and managed front desk communication.
- Maintained welcoming, safe, and clean environment for members using hot saunas and cold plunge amenities.
- Greeted wellness guests and supported relaxed experiences in sauna club spaces.
Game Host and Photographer
Ninth Street - Soccer and Coffee
09.2025 - Current
- Serve as the main store photographer and oversee safe store and field closures during night shifts.
- Check-in players for pickup matches, run the coffee bar late-night items, and foster an active community space.
- Answered guest questions about menu items, match schedules, and coffee offerings.
Freelance Photographer & Content Creator
Self-Employed
01.2021 - Current
- Captured portraits, events, products, and lifestyle imagery for independent clients.
- Provided consultation to clients regarding photo sessions to plan photo sessions and creative direction.
- Photographed portraits for clients, events, products, and lifestyle imagery for independent clients.
Assistant Resident Director (ARD)
Univ. of Northwestern
01.2025 - 08.2026
- Led team of Resident Assistants, providing guidance to students and resolving complex campus issues.
- Responded to student concerns and residence hall crises with calm professionalism.
- Enforced housing policies and documented student conduct concerns accurately.
- Supported residence hall operations and student life within Univ. of Northwestern housing.
Team Member
Chick-fil-A
01.2021 - 01.2026
- Greeted guests with Chick-fil-A hospitality at front counter and drive-thru.
- Delivered friendly customer service and partnered with team members to maintain efficient fast-paced operations.
- Operated cash register and processed guest orders accurately during peak service.
- Prepared sandwiches, salads, and sides following Chick-fil-A food safety standards.
Resident Assistant (RA)
Univ. of Northwestern
01.2024 - 01.2025
- Fostered community by organizing engaging student events and acting as primary contact for resident support.
- Supported student residents with questions, concerns, and daily housing needs.
- Enforced residence hall policies and community standards across University housing.
- Conducted floor rounds and monitored building safety during assigned shifts.
Education
Bachelor of Arts - Biblical and Theological Studies
University of Northwestern St. Paul
St. Paul, MN 08.2023 - 12.2026
High School Diploma -
Waterloo West High School
Waterloo, IA 08.2019 - 05.2023
Skills
- Technical: Photography, Adobe Photoshop, Adobe Lightroom, Social Media Content Creation, Digital Photo Editing
- Student mentoring
- Conflict resolution
- Community outreach
- Guest relations
- Soft Skills: Leadership, Teamwork, Initiative, Problem-Solving, Time Management, Customer Service, Community Outreach
Timeline
Staff Member
Embrace North Sauna Club
05.2026 - Current
Game Host and Photographer
Ninth Street - Soccer and Coffee
09.2025 - Current
Assistant Resident Director (ARD)
Univ. of Northwestern
01.2025 - 08.2026
Resident Assistant (RA)
Univ. of Northwestern
01.2024 - 01.2025
Bachelor of Arts - Biblical and Theological Studies
University of Northwestern St. Paul
08.2023 - 12.2026
Freelance Photographer & Content Creator
Self-Employed
01.2021 - Current
Team Member
Chick-fil-A
01.2021 - 01.2026
High School Diploma -
Waterloo West High School
08.2019 - 05.2023