Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kolby Leniek

Houston

Summary

A dedicated professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.

Overview

6
6
years of professional experience

Work History

Marketing Assistant

MTC Insurance Services
07.2024 - 08.2025
  • Developed and implemented targeted marketing campaigns to enhance brand visibility.
  • Coordinated social media strategies, increasing engagement across multiple platforms.
  • Assisted in creating marketing materials, ensuring alignment with brand guidelines.
  • Conducted market research and analyzed consumer trends to inform strategic decisions.
  • Managed email marketing campaigns, optimizing content for audience segmentation.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.

Advertiser

Exclusive Furniture
06.2021 - 11.2023
  • Developed and executed targeted advertising campaigns to enhance brand visibility.
  • Enhanced client satisfaction with creative and effective advertising solutions tailored to their specific needs.
  • Analyzed campaign performance data to provide actionable insights for future advertising initiatives.

Service Coordinator

Mercedes Benz Greenway
08.2019 - 06.2021
  • Assisted in coordinating service requests and scheduling appointments for clients.
  • Maintained accurate records of client interactions and service activities.
  • Collaborated with team members to ensure timely responses to client inquiries.
  • Supported implementation of service protocols to enhance customer satisfaction.
  • Engaged with clients to gather feedback and improve service delivery processes.
  • Provided administrative support, ensuring organized documentation of service-related data.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Adapted quickly to changing priorities while managing multiple service requests.

Education

Bachelor of Arts - Sports And Fitness Administration

University of Houston
Houston, TX
06-2027

High School Diploma -

Memorial High School
Houston Texas
05-2019

Skills

  • Relationship building
  • Bilingual
  • Clerical support
  • Customer engagement
  • Social media platforms
  • Organization, prioritizing, and multi-tasking
  • Team collaboration
  • Flexible and adaptable
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Marketing Assistant

MTC Insurance Services
07.2024 - 08.2025

Advertiser

Exclusive Furniture
06.2021 - 11.2023

Service Coordinator

Mercedes Benz Greenway
08.2019 - 06.2021

Bachelor of Arts - Sports And Fitness Administration

University of Houston

High School Diploma -

Memorial High School

Similar Profiles

CREATE PROFILE