Summary
Overview
Work History
Education
Skills
Timeline
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Kole Besing

Petersburg,IN

Summary

Dynamic and dedicated professional with extensive experience at SUBWAY® Restaurants, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through exceptional sandwich artistry and effective problem-solving. Recognized for maintaining high standards of cleanliness and organization while managing time efficiently in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Executed sandwich artistry duties with very low occurrence of errors.

Cook

Pete's Diner
03.2021 - 09.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Sandwich Artist

SUBWAY®Restaurants
02.2020 - 07.2024
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Engaged with customers to gather feedback, using insights to refine service and offerings.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.

Education

Wood Memorial
Oakland City, IN

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Timeline

Sandwich Artist

SUBWAY®Restaurants
01.2024 - Current

Cook

Pete's Diner
03.2021 - 09.2024

Sandwich Artist

SUBWAY®Restaurants
02.2020 - 07.2024

Wood Memorial

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Kole Besing