Summary
Overview
Work History
Education
Skills
Timeline
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Kolian Wainwright

Independence,LA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

T-Mobile
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.

Laborer

McIntyre Yard Restoration
05.2022 - 07.2023
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Utilized construction tools and machinery to effectively complete job site projects.

Crew Member

Raising Cane's Restaurants
10.2021 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

High School Diploma -

Springfield Preparatory School
Springfield, LA
10.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service

Timeline

Sales Associate

T-Mobile
10.2023 - Current

Laborer

McIntyre Yard Restoration
05.2022 - 07.2023

Crew Member

Raising Cane's Restaurants
10.2021 - 04.2022

High School Diploma -

Springfield Preparatory School

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Kolian Wainwright