Summary
Overview
Work History
Education
Skills
Timeline
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Kolleen Wilchenski

Lubbock,TX

Summary

Dynamic horse trainer with a proven track record at Whispering Souls Equine, excelling in groundwork training and client relationship building. Renowned for enhancing equine performance through tailored conditioning programs and effective communication, fostering trust and loyalty among clients while ensuring the highest standards of horse care and safety.

Equine professional committed to high standards and results-driven training programs. Extensive experience in horse handling, grooming, and training to achieve optimal performance. Collaborative team player with strong focus on adaptability and reliable execution. Skilled in equine behavior analysis and training techniques.

Focused Animal Trainer with proven experience providing high-quality care to variety of animals. Offers great task prioritization and organizational skills.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

10
10
years of professional experience

Work History

Horse Trainer

Whispering Souls Equine
01.2020 - Current
  • Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
  • Scheduled farrier and vet appointments regularly.
  • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
  • Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
  • Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
  • Prepared horses for specific competitions or tasks.
  • Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
  • Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
  • Assisted owners in addressing specific behavioral issues through targeted training techniques, fostering better communication between horse and rider.
  • Worked with ranch hands to clean stables and riding areas.
  • Fit gear for horses and specific riders.
  • Established a professional reputation as a reliable, skilled horse trainer capable of producing consistent results while prioritizing the safety and well-being of each equine athlete under their care.
  • Managed feeding, rugging and general stable procedures, communicating issues, or significant maintenance requirements to management when necessary.
  • Provided treatment for minor horse injuries.
  • Rode horses to meet required pace or timed work and executed jump-outs to develop skills and compliance of individual animals.

Sales Associate

Dandy’s Western Wear
06.2019 - 04.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Cavender's Boot City
03.2015 - 08.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Sweetwater High School
Sweetwater, TX

Skills

  • Groundwork training
  • Client relationship building
  • Horse grooming
  • Patience and persistence
  • Stable management
  • Horse handling techniques
  • Equine nutrition expertise
  • Horse health care
  • Show preparation
  • Groundwork
  • Western-style riding
  • Equine first aid
  • Saddle maintenance
  • Physical fitness
  • Training program development
  • Horse selection
  • Trauma recovery
  • Records management
  • Teaching
  • Equine behavior
  • Open-range riding
  • Equestrian equipment maintenance
  • Horse classification
  • Equine safety
  • Conditioning programs
  • Training preparation
  • Equine care
  • Barrel racing
  • Creative problem solving
  • Obedience training
  • Animal training
  • Medication administration
  • Positive reinforcement methods
  • Customer service
  • Interpersonal communication
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills

Timeline

Horse Trainer

Whispering Souls Equine
01.2020 - Current

Sales Associate

Dandy’s Western Wear
06.2019 - 04.2020

Sales Associate

Cavender's Boot City
03.2015 - 08.2015

Sweetwater High School

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Kolleen Wilchenski