Kollin Koethe

• Worked on a service project that involved surveying Marriott Hotels' key systems, gathering data on the systems, and inputting it into spreadsheets.
• I worked on PMS server upgrades and server replacements for Marriott Hotels. Inputting basic commands and setting up servers for remote techs to complete the upgrades.
• I worked on many tickets, setting up remote sessions with level 3 support techs.
• Most of the service tickets required me to follow instructions from remote support.
• Worked in many live network and production areas.
• Installed and configured IP cameras.

I learned to test and certify cable results (copper and fiber).

Ran a lot of fiber through the office and corporate areas.

Installed various communication equipment, such as routers, hubs, servers, and other communication devices.

All work was performed to the EIA/TIA standards.

Fusion splicing.

I installed many network devices and worked with remote support to turn the devices up.

Installed access points on many different surfaces.

I worked jobs troubleshooting data cables and fiber cables.

I became very flexible while working to satisfy customer needs.

• Pulled data and fiber cables.
• Learned how to read and understand blueprints and floor plans.
• Terminated copper and fiber cables.
• I started learning how to work in a team.
• Provided customer support while working to ensure customer satisfaction.

• Started off helping senior techs run and terminate data cables. Including copper and fiber.