Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kolton Bradford

Birmingham

Summary

Dynamic and detail-oriented professional with experience at WorkPlay, Lee's Coffee, excelling in customer engagement and team leadership. Proven ability to enhance customer satisfaction and streamline operations. Strong time management and attention to detail skills, fostering a collaborative environment that drives productivity and success.

Overview

7
7
years of professional experience

Work History

Barista / Bar Tender

WorkPlay, Lee's Coffee
04.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Stock Manager

Belk
08.2023 - 05.2025
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.

Associate

Spirit Halloween
10.2024 - 11.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Team Lead

Hot Topic
08.2018 - 08.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

Hoover High School
Hoover, AL
05-2019

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Timeline

Barista / Bar Tender

WorkPlay, Lee's Coffee
04.2025 - Current

Associate

Spirit Halloween
10.2024 - 11.2024

Stock Manager

Belk
08.2023 - 05.2025

Team Lead

Hot Topic
08.2018 - 08.2023

Hoover High School

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Kolton Bradford