Kolton Dunn
Perrysburg,OH
Summary
Dynamic operations manager with a proven track record at Terra Morph, enhancing efficiency and customer satisfaction through strategic communication and performance monitoring. Skilled in problem-solving and team leadership, I foster a culture of continuous improvement while streamlining workflows and ensuring accountability across departments. Thrive in high stress environments while maintaining composure and accuracy. Highly adaptable, quick to learn new skills and receptive to coaching and feedback.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Founding Operations Manager
Terra Morph
03.2020 - Current
- Developed operational strategies to enhance efficiency and streamline workflows across departments.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented performance monitoring systems, leading to improved accountability among team members.
- Facilitated stakeholder communication to align project goals with broader business objectives.
- Trained and mentored staff to foster a culture of continuous improvement and professional growth.
- Operated a wide range of machinery on a daily basis to support production and workflow on commercial and residential properties
- Monitored job progress and ensured all work met company standards
Team Member
Chick-fil-A
01.2022 - 12.2022
- Provided exceptional customer service to ensure a positive dining experience.
- Assisted in training new team members on operational procedures.
- Maintained cleanliness and organization of workstations during shifts.
- Collaborated with team members to enhance workflow efficiency.
- Monitored inventory levels and reported shortages to management.
- Adapted quickly to changing environments and customer demands.
- Participated in team meetings to discuss performance and improvement strategies.
- Handled cash transactions accurately and efficiently at the register.
- Implemented process improvements that streamlined daily operations.
Data Entry
Kevin Savage Cards
11.2020 - 05.2021
- Executed data entry tasks to accurately maintain inventory records for product tracking.
- Reviewed and verified data for accuracy before inputting into company database.
- Organized digital files for efficient information retrieval and management.
- Processed customer orders through meticulous data input and record keeping.
- Fill auctioned orders then prepare to mail them out
- Streamlined data entry procedures, reducing processing time and errors.
- Adapted to new software systems quickly to maintain efficient data entry standards.
- Facilitated communication between departments to ensure data consistency.
- Conducted data entry and recordkeeping to maintain client information.
- Created and maintained financial databases for data entry, tracking and reporting.
Education
High School Diploma -
Perrysburg Highschool
Perrysburg, OHSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Operations oversight
- Client relationships
- Reliable
- Strong communication in high stress environments
- Intermediate Spanish speaking level
Certification
OSHA certified.
Languages
Spanish
Limited Working
Timeline
Team Member
Chick-fil-A
01.2022 - 12.2022
Data Entry
Kevin Savage Cards
11.2020 - 05.2021
Founding Operations Manager
Terra Morph
03.2020 - Current
High School Diploma -
Perrysburg Highschool