Kolton Tracey
Pasadena,MD
Summary
Dynamic professional with leadership experience at Chrome Solutions, excelling in team development and customer satisfaction. Proven ability to enhance operational efficiency through effective time management and analytical thinking. Skilled in kitchen safety and sanitation practices, ensuring high-quality service and compliance with health standards. Committed to fostering collaboration and achieving ambitious goals.
Overview
5
5
years of professional experience
Work History
Hot Foods Cook
Box N Save of MD
Pasadena, MD
05.2024 - Current
- Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
- Reduced food waste by effectively managing inventory levels and kitchen supplies.
- Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
- Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
- Collaborated with front-of-house staff to ensure accurate communication of customer orders and dietary restrictions.
- Implemented effective rotation systems for ingredients to maintain freshness, minimize spoilage, and reduce costs.
Team Leader
Chrome Solutions
Towson, MD
03.2024 - 05.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
Electronics Sales Associate
Walmart
Pasadena, MD
08.2023 - 03.2024
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sandwich Artist
Subway
Pasadena, MD
02.2021 - 08.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
General Studies
Chesapeake High School
Pasadena, MD05.2023
Skills
- Leadership qualities
- Kitchen safety
- Sanitation practices
- Customer service
- Quality assurance and control
- Analytical thinking
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Reliability
- Excellent communication
- Organizational skills
Timeline
Hot Foods Cook
Box N Save of MD
05.2024 - Current
Team Leader
Chrome Solutions
03.2024 - 05.2024
Electronics Sales Associate
Walmart
08.2023 - 03.2024
Sandwich Artist
Subway
02.2021 - 08.2023
General Studies
Chesapeake High School