Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kolton Winfree

Cedar Hill,Tennessee

Summary

Dynamic and adaptable professional with a proven track record at Varsity Pins and Dock 17. Enthusiastic about work and ensuring excellent service that leads to customer satisfaction. Flexible in many roles with several cross-functional skills like effective communication and attitude of support. Experienced in fast-paced environments with strict time constraints.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Assurance

Dock 17
02.2024 - Current
  • Followed quality assurance policies and procedures to verify work of production team.
  • Maintained immaculate cleanliness of workplace.
  • Adapted to staffing shortages by engaging in other positions to ensure success of the whole workplace.
  • Communicated between departments to resolve issues and ensure timely service and customer satisfaction.

Food Expeditor

Varsity Pins
03.2023 - 02.2024
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Trained new expeditors and food runners according to company policies and standards.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Ensured perfect cleanliness and organization of workspace according to both regional health code regulations and employer expectations.
  • Prepared many menu items from scratch as a prep cook.
  • Managed several registers across the establishment, including the host stand and bar.
  • Acted as a server and bartender, meeting customer expectations with timely service of alcohol and food.

Document Clerk

Nashville Fertility Clinic
12.2021 - 08.2022
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Assisted with document troubleshooting and recovery of corrupt documents and files.
  • Created and maintained user accounts and properly routed documents for approval and training.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Reproduced physical patient charts into an online format for instant access.

Ride Operator

Honeysuckle Hill Farm
09.2021 - 11.2021
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.

Education

Bachelor of Science - Criminal Justice

Austin Peay State University
Clarksville, TN
05.2026

High School Diploma -

Jo Byrns High School
Cedar Hill, TN
05.2022

Skills

  • Quality assurance support
  • Quality assurance training
  • Multi-tasking
  • Effective communication
  • Position flexibility
  • Problem-solving
  • Improvisation/adaptability
  • Customer service

Certification

TNABC license

Timeline

Quality Assurance

Dock 17
02.2024 - Current

Food Expeditor

Varsity Pins
03.2023 - 02.2024

Document Clerk

Nashville Fertility Clinic
12.2021 - 08.2022

Ride Operator

Honeysuckle Hill Farm
09.2021 - 11.2021

Bachelor of Science - Criminal Justice

Austin Peay State University

High School Diploma -

Jo Byrns High School

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Kolton Winfree