Kolynn Eckenrode
Temple
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brass Instructor
Temple Highschool Band
01.2021 - 12.2023
- Facilitated individualized music lessons for brass instruments with an emphasis on student progress and skill development
- Implemented effective behavior management techniques for addressing issues within the classroom setting
- Collaborated with other faculty members to develop interdisciplinary activities related to brass performance
- Evaluated student progress regularly using both verbal and written feedback
Concessions Worker
City of Temple Parks and Recreations
06.2023 - 08.2024
- Performed daily maintenance tasks such as sweeping floors, wiping counters
- Worked collaboratively with other employees to ensure smooth operations during peak hours
- Demonstrated strong organizational and multitasking skills while managing multiple responsibilities simultaneously
- Ensured that concession areas were clean and stocked with supplies at all times
- Set up concessions stands according to standard operating procedures
- Provided excellent customer service to all patrons in a timely manner
Back of House Team Member
Chick-fil-A
10.2024 - Current
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Prepared food and drinks while following safe food handling procedures.
- Unloaded and stocked kitchen supplies.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Back of House Trainer
Chick-fil-A
01.2025 - Current
- Developed and executed performance management programs to increase employee engagement and productivity.
- Provided coaching and mentoring to employees.
- Trained and mentored 3 new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
MBA - BUSINESS MANAGMENT
Texas State University
San Marcos, TX05.2027
Skills
- Food Preparation
- Customer Service
- Equipment Operation
- Supply Management
- Teamwork
- Time Management
- Customer Service Excellence
- Salesmanship
- Abilities
- Cooking techniques
- Grill operation
- Product upselling
Certification
ServSafe Food Handlers Certificate
Personal Information
Title: Concession Attendant/Supervisor
Awards
- Texas State Solo & Ensemble Participant (Junior Year)
- Texas State Solo & Ensemble Participant (Senior Year)
- Texas State Distinguished Scholarship Recipient
Timeline
Back of House Trainer
Chick-fil-A
01.2025 - Current
Back of House Team Member
Chick-fil-A
10.2024 - Current
Concessions Worker
City of Temple Parks and Recreations
06.2023 - 08.2024
Brass Instructor
Temple Highschool Band
01.2021 - 12.2023
ServSafe Food Handlers Certificate
MBA - BUSINESS MANAGMENT
Texas State University
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