KOMAL PAWAR

• Supported DEIJ initiatives by assisting in planning and executing inclusive on-campus events, managing clerical tasks, and maintaining welcoming community spaces (CIE and Writing Studio).
• Collaborated with the Program Assistant and CIE staff to implement student well-being programs and promote diversity, equity, inclusion, and justice across campus.
• Provided peer mentorship and served as a role model for fellow students, promoting critical thinking, problem-solving, and community care.
• Created and shared promotional materials via social media and Canva; maintained effective communication using Gmail, EAB Navigate, and G-Suite.
• Demonstrated strong public speaking, time management, and cross-cultural communication skills while supporting office operations.
• Handled confidential student information in accordance with FERPA guidelines and university policies.

Key Skills: Student Mentorship, Event Coordination, DEIJ Engagement, Social Media Promotion, Microsoft Office, Canva, G-Suite, Time Management, Communication

• Provide individualized tutoring in graduate-level statistics and quantitative research methods along with marketing/business analytics courses to support students' academic and professional growth.
• Assist diverse graduate student populations in understanding statistical concepts using tools such as Microsoft Excel and SPSS.
• Document session outcomes using EAB Navigate, including learning objectives, strategies applied, and student progress.
• Maintain confidentiality and support mental health protocols per FERPA and Title IX guidelines.
• Collaborate with the Writing Specialist, and participate in ongoing training to develop culturally competent, inclusive tutoring practices.
• Conduct both in-person and virtual tutoring sessions with a focus on clear communication, critical thinking, and academic support.

• Conducted demographic surveys with 100% compliance to logic protocols, ensuring accurate data collection.
• Verified respondent eligibility, improving survey relevance and reliability.
• Resolved technical issues, minimizing downtime and maintaining operational efficiency.
• Conducted in-person and telephone surveys to obtain demographic information from respondents.
• Tracked progress of surveys and maintained accurate records of interviews conducted.
• Communicated effectively with colleagues regarding project progress updates.
• Prepared detailed summaries of individual responses for further review by researchers.
• Managed database of respondent contact details for future surveys.
• Noted and reported evidence of unclearly worded questions to supervisor to increase survey effectiveness.
• Followed detailed instructions for skip and filter questions to obtain and verify complete and valid information.
• Verified eligibility of individuals for survey by asking for relevant personal information and checking forms.
• Used computer-aided telephone interviewing system to record data.
• Contacted interviewees to be interviewed at home, place of business or field location by telephone, mail, or in person.

• Analyzed campaign data to uncover trends and drive performance improvements.
• Strengthened client relationships, driving retention and revenue growth.
• Collaborated with clients on enhancing the performance of their Google ads account by offering personalized strategies based on market trends and vertical requirements.
• Assessed client's existing marketing strategies to identify and implement improvements.
• Optimized Google Ads campaigns, achieving a consistent Quality Score of 89% and increasing ROI by 25%.
• Delivered personalized marketing strategies, boosting client satisfaction to 95%.
• Efficiently maintained strong rapport with clients, facilitating improved revenue generation and addressing goals and challenges.
• Developed proposals for service and product strategies using marketing data obtained.
• Played an integral role in a pilot program dedicated to working closely with Google's Partnered Agencies and Premier Partnered Agencies