Summary
Work History
Overview
Education
Skills
Websites
Core Competencies
Timeline
Generic

KOMAL TRIVEDI

San Fransisco Bay Area,CA

Summary

Innovative Quality Assurance Engineer with 9+ years of hands-on experience on various consumer electronics product testing all the way from conception to launch. Proven track record of managing and performing at various stages of SDLC and STLC. Utilizes efficient time management skills to handle multiple projects with competing priorities and schedules. Adaptive at planning, writing, and executing test plan for manual testing and stability and functional testing for automation tests.

Work History

QA Lead

HCL America Inc
Burlingame, CA
08.2018 - Current

    • Worked on different areas like Assistant, eco-system, Media, Audio and Facebook Live for multiple major milestones for Meta's Portal smart home devices.
    • Took initiative in preparing Sanity suit for Facebook Assistant and Alexa/RICO assistant for different platforms.
    • Leading test strategies that include creation of test cases, identifying entry-exit criteria, resource estimation, environment setup, generating test suites, aligning with stakeholders and execution for validating features across portal legacy as well as NPI platforms by reviewing documents such as product and market requirement and design documents
    • Work with remote team for prioritizing regression and new feature testing
    • Collaborated for alpha/beta daily signals for build pushes to internal users which are highly SLA driven and time sensitive
    • Help ramp-up team members for device testing and work closely with them for automation environment setup
    • Identifying success criteria for feature functionality, system, end-to-end and User journey testing
    • Generate test metrics and work with product and program managers to communicate feature readiness as well as highlight any concerns
    • Work with cross functional team to communicate release timeline, collaborate on feature test planning and secure sign off for feature readiness as well as on call support for multiple teams
    • Collaborate with external partners in testing with the integrated features and adhere to their testing certifications processes (Amazon Alexa, Spotify, Pandora, iHeart radio etc.)
    • Improved quality processes for increased efficiency and effectiveness.
    • Leading the efforts for system testing which consists of internal screening, troubleshooting, create task for SW/HW issues and coordination with design and product development teams.
    • Involved in daily standup meetings, working efficiently in agile methodology to ensure to meet deadlines.
    • Worked on compliance testing as well as database testing (Scuba, Hive, Diaquery) data sanitization to ensure its end-to-end encryption.
    • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

Software QA Engineer

Samsung Research America
Mountain View, CA
10.2016 - 10.2017
    • Worked as QA in project and lead testing efforts for on-boarding major USA based credit cards.
    • Responsible include requirement analysis, discussions with different stake holders on new requirements and Test case preparation/review for UI and Services.
    • Involved into different tracks running within Mobile Wallet which includes different offers, gift cards, loyalty cards and different promotions including geo tracking, Facebook share and friends referrals.
    • Involved in incremental application monthly releases.
    • Prepared assignment reports and test results after each release cycle for management and further test planning.
    • Identified defects in smoke, sanity, regression, system testing, end-to-end testing, logged defects with priority and escalated in timely manner.

Software Test Engineer

Manpower Professionals, LG Electronics MobileComm
San Diego, CA
06.2012 - 10.2016
  • Conduct software verifications for all released and unreleased mobile devices, tablets, and wearable devices.
  • Implement, execute, and validate test plans and test cases, including customer-specific features.
  • Evaluate SW performance for Android; Brew; and Windows OS-based GSM, CDMA, and LTE-based mobile devices.
  • Oversee/conduct testing for TTY, CMAS, emergency calling, current consumption, SIM capabilities, and SIM lock testing.
  • Performance testing for distinct applications and scenarios.
  • Execute automated suites for stability and other functional features.
  • Test dual- and quad-core processor devices on various cellular networks, including LTE and VoLTE, for multiple carriers: U.S Cellular, Metro PCS, Sprint, Boost Mobile, Virgin Mobile, AT&T, Verizon, and T-Mobile.
  • Review and utilize roadmaps to track and implement UI requirements and deliver best product.
  • Performed smoke, End to End, Exploratory, Alpha-Beta and Regression tests in test and Production environments.
  • Find defects and collect logs for debugging, generating detailed reports for all SW issues.
  • Collaborate with developers and support developers to monitor and troubleshoot bugs and implement fixes.

Overview

10
10
years of professional experience

Education

Bachelor of Engineering - Instrumentation & Control Engineering

GUJARAT UNIVERSITY
2009

Skills

  • Desktop Platforms: Windows, Linux, Android, Mac
  • Mobile Technologies: CDMA, GSM, LTE, IMS, VoLTE, WCDMA
  • Mobile Platform: IOS, Android and BREW
  • Bug Tracking: Task Tool, JIRA, Quality Center
  • Testing Software / Tools: LG Flash, Qualcomm QXDM, QPST & QCAT, Android ADB & SDK (DDMS), Quality Center, Test rail, Quip, Scuba, Hive, Figma, Confluence, Test Link, MTT
  • Product Testing Experience: Mobile/Tablet devices, Wearables, Smart-Home Devices
  • Scripting Languages: Python

Core Competencies

  • Advocate and Voice of the Customer
  • Cross-Functional Team Collaboration
  • Test Planning, Test Strategies and Coverages
  • Requirement analysis
  • Troubleshooting, Analysis & Debugging
  • Mobile Applications & Devices OTA Testing
  • Problem solving Team Player
  • Data Collection & Reporting
  • Results and Deadline-Driven
  • Manual Testing

Timeline

QA Lead

HCL America Inc
08.2018 - Current

Software QA Engineer

Samsung Research America
10.2016 - 10.2017

Software Test Engineer

Manpower Professionals, LG Electronics MobileComm
06.2012 - 10.2016

Bachelor of Engineering - Instrumentation & Control Engineering

GUJARAT UNIVERSITY
KOMAL TRIVEDI