KOMALA PRIYA CHITTURI
Jacksonville,FL
Summary
Ambitious Technology Lead with 12 years of experience as Business, Technical Manager in SAP Utilities, Financial and Banking domains with track record of success in aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.
Overview
13
13
years of professional experience
Work History
Lead Quality Technology Leader
Humana, Inc.
01.2022 - Current
- Work with the product team on strategic level to guide them to adhere to Humana quality standards
- Help team follow and implement quality standards
- Help define and publish companywide standards and policies that all software team need to adhere
- Practice quality first mindset and help teams realize the value of quality metrics
- Establish guidelines for building Quality KPI dashboards.
- Served as primary point of contact for 20 different teams, maintaining healthy business relationships through constant communication.
Manager
ERNST & YOUNG, LLP
01.2017 - 01.2022
- Work with various business stack holders to gather requirements and build Features and user stories in ADO
- Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements
- Specialized in writing requirements for DWM functional configuration of the SAP systems
- Define and measure key KPIs
- Review test cases and test plans
- Work with CHARM to manage transports.
Manager
ERNST & YOUNG, LLP
03.2020 - 02.2021
- Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements
- Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications
- Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
- Provided comprehensive support to all end users and stakeholders through training and documentation
- Work with global teams to identify and solve cross-functional challenges while managing various inter-dependent project to bring the team towards achieving the common goals
- Effectively communicate with various teams and resolving any issues to meet the product deadline
- Played key role in building UAT framework.
Senior Analyst
ERNST & YOUNG, LLP
02.2018 - 02.2020
- Worked as SAP Business Analyst to configure and test various functional modules
- Conducted GAP analysis, document findings, evaluated scope of studies & suggested solutions through SAP for implementation and customization
- Carried out data migration through interactions with the technical team, mapped necessary tables and fields
- Business Leadership: While I am not from the Power and Utilities sector, been quick to learn the nuances of the industry and a project of this type and has been able to apply that knowledge immediately
- Team Leadership: Contributed to the team by being responsive to cross functional needs and offers assistance where I see I can add value or insight
- Quick to understand opportunities where she can contribute not only on my work stream but outside my work stream as well.
Senior Analyst
ERNST & YOUNG, LLP
05.2017 - 01.2018
- Participated in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings
- Participated in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners
- Assisted in closing gaps and TARs for associated Stories in each individual Sprint
- Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application
- Assisted in the development of Project Impact and Process Control Plan documents
- Assisted in testing associated Sprint Stories for Acceptance Signoff
- Assisting the project manager with effort estimations and creating standard templates for documenting evidence.
Tech Lead
SUN TRUST, IBM
07.2015 - 11.2016
- Working closely with business team to understand and analyze requirements
- Update the requirements in HP ALM
- Preparing technical and functional design documents
- Responsible for writing detailed user stories that aide developers in giving an accurate Level of Effort
- Documenting the implementation and validation plans for pre and post production activities
- Leading and coordinating offshore team to deliver quality code on time
- Conduct daily stand ups with the development team and resolve gaps in requirements
- Analyze requirements and provide short term and long term solutions
- Work hand in hand with business to prioritize backlog items, and plan for sprints
- Debug production issues and figure out workarounds to keep the business running
- Use an internal application to sample data from third party vendor and ensure the data loads are successful
- Create tickets on behalf of business and assign to production support
- Test the functional requirements in lower environment
- Regression test the application to ensure existing functionality is not impacted
- Assist business in performing UAT in both QA and Production
- Handled the UAT for the multiple releases, creating the test plan and strategies
- Facilitate the UAT for the monthly release on the production support issues and provide follow up to resolve the issues
- Reviewed and obtained formal sign-offs from the Stakeholders
- Closely worked with Production support team to provide full transition
- Used harvest workbench for source control management.
Tech Lead
SUN TRUST, IBM
07.2015 - 12.2015
- Responsible for writing detailed user stories that aide developers in giving an accurate Level of Effort
- Analyze requirements and break of chunks and create a technical design document
- Create a mapping document to show the flow of data in and out of the application
- Created overview document for data conversion, detailed instructions, specification documents, pre-requisites, sample files, loader formats and business test cases
- Work with development teams to simplify the data flow and reduce code complexity to better address production issues
- Worked on multiple work streams to drill down the high level user requirements into detailed Business requirements, Technical and Functional specification documents
- Analyze and create algorithms for the execution of parsers/data flow
- Participated in daily defect resolution status calls to discuss defects with vendors, project management and users
- Actively participated in unit test cases review and performed end to end testing
- Review stored procedures and triggers, T-SQL statements for creating tables and indexes
- Reviewed and obtained formal sign-offs from the Stakeholders
- Responsible for code migration and successful deployment into production
- Closely worked with Production support team to provide full transition
- Used harvest workbench for source control management.
Graduate Research Assistant and Web Developer
LASIGMA, LOUISIANA TECH UNIVERSITY
01.2014 - 03.2015
- Worked closely with the LSU research team to gather functional requirements
- Developed Web based application and worked on enhancements of existing applications
- Collaborate with teams at LSU and worked on cross functionality system of a Genome Browser
- Presented my work in the form of poster and won 3rd place in state wide symposium
- Attended workshops on super computing, programmed by NVIDIA.
Sr. Programmer Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
12.2010 - 11.2013
- Involved in gathering functional requirements, writing design specifications, prototype and architecting the new application using Agile
- Created class diagram, activity diagram and sequence diagram
- Demo the application and enhancements to the client and business users
- Assisted and acted as SME for content review in creating courses such as HIPPA and FWA
- Gather information required for AUDIT process from different project teams
- Generating dashboards using SSRS 2005, SSRS 2008, SSRS 2008 R2
- Generating Excel reports using SQL server
- Creating Packages using SSIS technology
- Developed custom controls, user controls and ASPX pages in C#.Net
- Used ASP.Net, JQuery for Presentation layer, C#.Net for backend coding and SQL Server 2008 R2 database
- Utilized ADO.NET technology extensively for data retrieving, querying, storage and manipulations
- Statements, views, User Defined Functions, Stored Procedures for inserting/updating/Deleting the data into the relational tables
- Created Packages, Tables, Stored Procedures and Views in MSQL
- Received Spot Light award for my best efforts.
Technical Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
12.2010 - 03.2011
- Collaborate with the business team to gather requirements
- Conduct daily standups with development and business teams to track progress
- Initiate and monitor the daily data load process in SSIS
- Key role in developing web interface according to design specifications
- Perform integration testing before deploying code into QA environment
- Research feasibility of integrating SMS gateways into the web interface.
Education
Master of Science - Computer Science
Louisiana Tech University
Ruston, LA03.2015
Bachelor of Science - Information Technology
Vinayaka Missions University
India05.2010
Skills
- Java
- C#
- Selenium
- JMeter
- TFS
- JIRA
- QMetry
- Hexawise
- ARD
- SQL Server
- MySQL
- Team Leadership
- Process Improvement
- Quality Assurance
- Agile Methodologies
Subject Matter Expertise
- Utilities Sector
- Fraud and Risk Management
- Capital Markets
Project Management Tasks
Preparing Integration, Scope, Time-lines, Cost, Quality, Human Resource, Communication, Risks and Stake Holder Documents.
Global Teams Experience
True
Requirements Organization
Vision, Business Requirements Document, Use Case, Product Backlog, User Story, True, True
Report Design Experience - Tools
- SQL Reporting Services
- ASP
- Crystal Reports
Certifications & Programs
- AWS Cloud Practitioner
- SAFe 5 Agile Practitioner
- PSM I Certified
- ISTQB Foundation level
- MIT Artificial Intelligence (AI): Implications for Business Strategy Program
Education Certifications
- Master Of Science, Computer Science, Louisiana Tech University, 2013, 2015
- Bachelor of Engineering, Information Technology, Vinayaka Mission University, 2006, 2010
Volunteer Social Activities
- Lead for BAT (Be A Teacher) Program in a school, an Initiative designed by Cognizant Technology solutions to educate school children.
- Core Committee member of OUTREACH, a social activity wing of Cognizant Technology solutions.
- Member of Emergency Response Team (ERT) in Cognizant Technology Solutions.
- Organizer of Technical Innovation fair conducted by Cognizant Technology Solutions.
- Member of ITEA (Indian Technical Engineering Association).
Timeline
Lead Quality Technology Leader
Humana, Inc.
01.2022 - Current
Manager
ERNST & YOUNG, LLP
03.2020 - 02.2021
Senior Analyst
ERNST & YOUNG, LLP
02.2018 - 02.2020
Senior Analyst
ERNST & YOUNG, LLP
05.2017 - 01.2018
Manager
ERNST & YOUNG, LLP
01.2017 - 01.2022
Tech Lead
SUN TRUST, IBM
07.2015 - 11.2016
Tech Lead
SUN TRUST, IBM
07.2015 - 12.2015
Graduate Research Assistant and Web Developer
LASIGMA, LOUISIANA TECH UNIVERSITY
01.2014 - 03.2015
Sr. Programmer Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
12.2010 - 11.2013
Technical Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
12.2010 - 03.2011
Master of Science - Computer Science
Louisiana Tech University
Bachelor of Science - Information Technology
Vinayaka Missions University
Similar Profiles
Kevin DooleyKevin Dooley
Workplace Solutions Mergers & Acquisitions Lead at Humana, Inc.Workplace Solutions Mergers & Acquisitions Lead at Humana, Inc.
Robb HudsonRobb Hudson
Network Operations Manager at Humana, Inc.Network Operations Manager at Humana, Inc.
Lorena SockyLorena Socky
Care Management Support Assistant III (CMSA3) at Humana, Inc.Care Management Support Assistant III (CMSA3) at Humana, Inc.
Deborah Winter, BSN, RNDeborah Winter, BSN, RN
Utilization Management Nurse 2- Front End Review at Humana, Inc.Utilization Management Nurse 2- Front End Review at Humana, Inc.
DESADA DEDADESADA DEDA
Nurse Extern at McLaren HospitalNurse Extern at McLaren Hospital